Intercom is easy and incredibly helpful!
Intercom is incredibly easy to use, helpful to our customers, and use for our support team!
By Nate
The Fair Hearing score
3.5/ 5
Average
524 reviews
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What customers rate
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Fin
Fin is the Customer Agent company delivering customer experiences across support, sales, and commerce. More than 30,000 companies use Fin products. Fin resolves over 2 million conversations weekly and has surpassed $400M in annual recurring revenue. Founded as Intercom in 2011, the company evolved its product, infrastructure, and team around AI-powered customer communication. Fin is a privately held software company with more than 1,400 employees across six global offices.
Fin (intercom.io) has 524 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
- Also known as
- intercom.io
- Website
- intercom.io
- Category
- Internet & Software
- Location
- San Francisco, California
- Listed on The Fair Hearing
- 2026