Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
204 reviews
IntellibedSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2000, Advanced Comfort Technologies, Inc. has become one of the world leaders in sleep wellness. Most mattress companies still manufacture with the same technology developed in the 1960s — these materials can off-gas and even be harmful to the body. Through extensive research, doctor and patient interviews, and extensive third-party testing, intelliBED designed and manufactured the first ever gel-based, medical-grade sleep surface.
Intellibed (intellibed.com) has 204 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
204 approved reviews, newest moderated first
I have been sleeping very well on this mattress. No need for mattress topper. Doesn't give me any pains from sleeping on it.
By C G.
Response from Intellibed· Mar 2, 2016
C: Thanks for the great review - we are glad you are sleeping better. Team intelliBED
Great support and a great nights sleep.
By Jodie R.
Response from Intellibed· Mar 1, 2016
Thanks Jodie! Glad you are enjoying your intelliBED. Team intelliBED
Great bed but the mechanism for up/down is sometime noisy.
By Morrow
Response from Intellibed· Mar 1, 2016
Hello Morrow - We are sorry to hear about your base and the noise. Legget and Platt manufacture the adjustable bases and can address your issues for you. Their customer service number is 1-800-888-3078 or you can visit http://www.lpadjustablebases.com/customer-service.asp for more information. Team intelliBED
I had high expectations about this brand. It was recommended highly. Although I had some problems at the beginning everything worked out to my satisfaction. My initial discomfort was solved when I was able to connect with one of the managers, Tom. He was kind, very useful. His flexibility allowed me to get a topper for the model I had chosen. Things are fine right now. Excellent service and excellent product. This brand promises best service and they are really committed.
By Juan V.
Response from Intellibed· May 20, 2016
Juan - In looking further in to the matter it looks like we did call you on 6/18 to address your issues and left a voice mail but never heard back. We would like to help you resolve this matter. Please give us a call at 888.435.2339 so we can see how we can help. Team intelliBED Juan, it is a pleasure to have assisted you in resolving your concerns. Tom, who is our COO, knows how to find ways to say YES! Thank you for your kind words and please...spread the word! Cheers intelliBED
