Avoid.
We purchased policies through them and they were responsive at first and now no longer respond. I am not able to get a hold of anyone. Does the company exist still?
By Staci
Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
190 reviews
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Insurance and protection for the modern company and global citizen. We provide peace of mind through providing protection for the traveler and student, and health insurance for the multinational organization/company while making an impact through our partnership with Not for Sale by providing intervention, rescue, protection and education - empowering vulnerable communities so that the exploitation of humans for trafficking is stopped.Chat with UsWhy become one of the Insured Nomads?Features & benefits you need:You get to choose the level of medial/health benefits you want, telemedicine (physician consults & mental health clinicians) included on most plans, Worksploring and Global Nomad Pass membership, and more. 24/7 Global AssistanceOur multilingual emergency response team is always available to you via the in-app button or phone to assist with lost documents, pre-trip questions about locations, and security and safety needs.Outstanding Claims ServiceYou are purchasing a service with insurance so our claims team is here to help you and work with the hospitals/clinic and others involved to get you bill paid directly or reimbursement done quickly for claims and travel inconveniences.Airport Lounge AccessAs a health plan member you get unlimited access via Priority Pass. As a travel insurance member you get access to InstaPass for registered delayed flights.Award WinningWe have been selected as a two category winner in the Bold Awards (traveltech & insurtech) and a finalist in the prestigious ITIJ Awards. Protection beyond medical is essential for us and our members. Our plans include telehealth (mental and medical via voice or video, 24/7) and access to airport lounges via InstaPass (travel policies) and Priority Pass (health plans).Global health insurance, travel insurance, travel medical insurance, personal belongings plans and more.
Insured Nomads (insurednomads.com) has 190 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
190 approved reviews, newest moderated first
We purchased policies through them and they were responsive at first and now no longer respond. I am not able to get a hold of anyone. Does the company exist still?
By Staci
I purchased 8 policies for my international team in October 2025. Customer service at the beginning was quite good. However, since then, there has been an ownership change and now we are not able to get any claims processed and I can't get anyone to answer emails or phone calls. The app that originally worked for filing claims is no longer useful, either. I am very glad our policies end in a few months and we will definitely not renew.
By Morton
I purchased a policy with Insured Nomads and submitted a reimbursement claim months ago after incurring covered expenses. I provided all required documents and only received automated replies saying they would get back to me. After repeated follow-ups across multiple emails, I have still received no response or update. Completely unacceptable service. I paid for coverage and am being ignored when it comes to honoring it.
By Pincopallino
Awful service. Don’t trust Insured Nomads. I filed a claim as we had to take a rescue helicopter during our trip to Nepal last December but they have stopped replying me and never covered our costs.
By Yuzuki
Do not buy this insurance. There is no benefit. The large print will seem beneficial but the fine print will take all benefits away. Just a waste of money completely. If you have to buy it for a group requirement, buy a plan from another company.
By Amber
Flashpack recommended this travel insurance. I purchased it but cannot seem to get any response to email or to a claim I filed for an ER visit in Belize for a broken heel/ankle. I even reached out on Facebook messenger. Will wait the 15 days for response. It seems as this company might be defunct ??
By Amanda J.
quick and easy, fast communication and amazing prices!!
By vanessa _.
The claims process is a pain . Almost one month of multiple emails are o ignored . Extremely disappointed
By Ivy L.