instock901.comReviews of instock901.com

Horrible seller that blocks those that dare return defective items. DO NOT BUY FROM THIS PERSON.

I would recommend that you avoid purchasing from InStock901 based on a poor experience with them. In April 2023, I purchased a used 4002 shredder from InStock901 advertised on Amazon as a cross-cutting shredder but instead received a strip-cutting 4002 shredder which does not provide adequate security for the medical and financial documents that I need to shred. Due to its size and weight, this shredder was shipped by truck on a pallet with special packaging. I could not have known it was a strip-cutting shredder until it was fully unpackaged and first used for shredding. The seller offered a partial refund of $600 with me keeping the wrong shredder or a return if I could repackage it myself which is quite challenging and time consuming. The partial refund would leave me with a loss of nearly $1000 and a large, heavy useless shredder, and I do not have the time, materials or experience to return it on a pallet without risking damage during shipping. The seller claimed the error was due to incorrect display of product specifications by Amazon, but at best this error is very sloppy for an expensive item. The failure of this company to take responsibility for their error says a lot about their business practices and the risk you are taking if you purchase from them.

Purchased a few servers from their ebay store. They sent defective units missing parts. When we went to return them they were very rude and unprofessional. Will not work with them again.