InstatoReviews of instato.io

The company do not respond to any emails. There is no button to cancel your account subscription. We have been blocked from posting on our own Instagram account for a week now with no response from the company. I have called my bank to block the payments and issue a charge back.

They keep charging your creditcard after cancellation (which can only be done by email). They don't respond to any email anymore and still keep charging me.

Very scammy company. There’s no where on the website that allows you to cancel the subscription. After weeks of emails back and forth with them giving me solution that do not work, and then telling me that’s they experiencing technical difficulties and it should be resolved within a couple days, none of their features worked. I asked for a refund and then they said they don’t offer them and then asked me WHY I wanted a refund? Did they not see the previous 10+ emails that went back and forth?! If this happens to you, call your credit card company and issue a chargeback. Hopefully with enough chargebacks their credit card merchant will tell them they need to fix their policies and platform.

The system does not work properly, No way to cancel - had to call my bank to stop the payments after not possible to resolve with them via email. Stay away please

Worst company ever!!! Do not use!!! They will steal your money by renewing your account without notice and will not refund your money!!! Its virtually impossible to get in contact with them to resolve financial matters. Stay away!!! The owners are ghostly crooks!!!

Wanted to use their product for my company, but it just keeps failing. The customer support was (different from the other review here) pretty responsive and apologetic but they also couldn´t do anything. Their product just doesn´t work and is not providing any of the benefits they claimed. Can recommend them under no circumstances.

Tried using them for some client accounts. It's a scam company. I contacted support million times to try and cancel the account and every month they keep charging me. I made it very clear that I wanted the account canceled and yet, they still keep charging the account. There is also NO WAY on their site to deactivate your debit card or c cancel your account. They removed that as an option! SCAM and FRAUD.

Their service does not work, they will still allow you to register and take first months payment, however the admittedly will tell you their service is down and they are currently working on a solution. Buyer beware.