Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
19 reviews
instapanel.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
instapanel.com is listed under Research & Development.
instapanel.com (instapanel.com) has 19 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 8 reviews with 1 star · Clear filters
I completed a survey of theirs and recorded 30 minutes of video responses. The team reviewed all of my responses and requested me to redo one video and provided the deadline. When I got onto complete the final video within their timeframe the link closed. They refused to pay me. You CANNOT TRUST this firm.
By Jeremy S.
Their technology is crap. Their in-survey prompts are annoying and stupid. They said the survey was 8 minutes, but forced to do more than double that through their horrid screens. There are lots of bugs in the user interface. It is worse than AI slop. After finally completing the survey, they said the audio didn't come through and asked me to re-do it. They tell people they may be asked to re-do questions from the beginning. I suspect that is because their system is so bad and they are too cheap and nasty to fix the issues actually occurring on their end. I've never had any issues with my mic with other survey companies. It's a quality headset. Given all annoying bugs and limitations during the survey, I'm confident the issues are on their end.
By Paul
They block you after getting responses and don’t pay you
By Astha
So I’ve done other instapanels and have gotten paid without a problem. But now they are playing dirty and have disabled my account to not pay..So all hard work for nothing…this is a scam of a company and would recommend to stay away!
By Julio
This company is a fraud. They paid me for a project and I came to evaluate it well, but recently they invited me through the Respondent platform. I made all the requested videos and the next day they sent me an email with a block and informed me that they would not pay for my activity. They are defaulters and fraudsters. Careful!!
By Talita L.
They blocked my account as an excuse to not pay me - claimed I violated terms, when all I did was answer their survey🤣 ridiculous company
By Izzi
Disqualifies me after the 2nd questions. So funny, you clowns.
By SY
They will not pay you a penny. On several reminders I havent received an answer from them. Update: after over half a year someone from Instapanel reached out to me. He in fact admitted that they did something wrong but aren't willing to pay me a cent of my hard earned money. Instead they decided to try to suppress and get my feedback deleted. But guess what ... Trustpilot just verified my review.
By Freyr L.
