Great customer service
Great customer service. Quality canopy product that was easy to setup. Sales have doubled by having an eye catching booth for customer engagement.
By Mark
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
747 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Instant Promotion Inc are one of the USA's leading manufacturers of Custom Printed Event Marketing products, including tents, flags, banners, trade show equipment and much more.
Instant Promotion (instantpromotion.com) has 747 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
747 approved reviews, newest moderated first
Great customer service. Quality canopy product that was easy to setup. Sales have doubled by having an eye catching booth for customer engagement.
By Mark
Our salesperson, Kathy Corner, was amazing and kind and patient with me through the whole process of ordering our tent for our athletic team. The product got here quickly and it is so awesome. My kids are going to be so excited for our season to start back with this tent to represent our team. Great job done by Instant Promotion and great company.
By Alexa
They were great. The canopy is everything we wanted. It was missing a screw so they sent us a new one right away.
By Katie
Was happy with all aspects of yhe process.
By Steve
I had a great experience with Instant Promotion and the product is Phenomenal! I searched around for other companies for the custom canopies but none of them even came close to what this company could do for me. I've ordered canopies from them for the last two years and if we order anymore in the future I will return to them!
By Dianne
Nothing other than awesome! Everything came within a week and the quality is amazing. Super happy with the end result. I worked with James Shang and he was cool and helpful. For the price, it's totally worth it! I will be purchasing the rest of my marketing needs for my business here!
By Cory E.
Looks great. Won't have time to use it for a few more months. Seems to be good quality.
By Craig
My company, Arbe robotics, was assigned a space in CES 2018 parking lot a week before the show opened. We needed to order a branded tent and have it shipped, we were so late, the other exhibitors were already on the premises. We were super lucky to find Kathy Conner from instant promotion. She helped us through a super smooth process of ordering, designing, and most importantly shipping. Not only were we late to order, but the west coast was completely closed because of storm. But our gorgeous tent got there on time, and stood perfectly still in the rain and flooding in Vegas & our equipment remained dry. I can't thank Kathy and instant promotions enough for a great service above and beyond our expectations Thank you!
By Shlomit H.