Customer service was great before the…
Customer service was great before the sale and the product was perfect.
By Jessica C.
Friday, November 6, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
747 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Instant Promotion Inc are one of the USA's leading manufacturers of Custom Printed Event Marketing products, including tents, flags, banners, trade show equipment and much more.
Instant Promotion (instantpromotion.com) has 747 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
747 approved reviews, newest moderated first
Customer service was great before the sale and the product was perfect.
By Jessica C.
Great quality and exactly what I wanted! Can’t wait to order the 10 x 10 for my business!
By April R.
We’ve had a fantastic experience working with Instant Promotion. We’ve purchased three custom canopies, multiple tablecloths, and several pop-up tables, and every product has exceeded our expectations. The quality has been excellent, the branding looks great, and everything has held up well through repeated use at events. What has impressed us just as much as the products is the customer service. Their team has been responsive, helpful, and easy to work with throughout the entire process. Orders have been handled professionally, and they’ve consistently delivered on what was promised. We highly recommend Instant Promotion to anyone looking for high-quality promotional displays and outstanding customer service. We look forward to continuing to work with them in the future.
By Craig
I sent in my logo and some basic design ideas, and the team responded with a full color rendering. One adjustment, and my order was ready to submit. My one gripe is that there are so many "upgrades" that should be included in the cost, such as a rolling bag for storage.
By Michael K.
I sent an email because the storage bag I just purchased for my custom tent from last year is too big. I haven't received a response because i would like to return it.
By Irma R.
My sales rep was super helpful and acomodated my requests quickly. The overall product quality has been maintained (or even in some cases improved) from previous materials.
By Motorcycle Tire G.
Wonderful experience! The sales rep I worked with, Bo, was responsive, helpful and available. He was incredibly helpful as I worked to get our items done to perfection. Processing and shipment was extremely fast too!! Great customer service, great quality and care. I couldn't have asked for a better experience.
By Kathy K.
Bo Peele has great customer service and always delivers updates on orders! Thank you for all your help with my logo.
By Diane F.