excellent customer service
the air fryer I bought was too small for me - I returned it and had excellent customer service and a quick refund.
By mimi
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
101 reviews
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Instant Pot is a Canadian brand of kitchen appliances.
Instant Pot (instantpot.com) has 101 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
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the air fryer I bought was too small for me - I returned it and had excellent customer service and a quick refund.
By mimi
Seems to do the job fairly well so far (early days yet). However the electric cord is ridiculously short and I have had to make up a short extension just to clear the kitchen cabinets and open it! Another poor point is the lack of an instruction or basic recipe book included. That meant searching online for a basic instruction book which had to be printed out to be of any use. Seems to me they have spoilt a potentially good product with penny saving on the basics...and its not cheap!
By JAMES O.