Insight Pest SolutionsReviews of insightpest.com

I had a very disappointing experience with this pest control company. They were unable to resolve our ant problem despite providing their service, which was frustrating enough. However, the biggest issue was their payment process. The staff seemed unable to properly handle basic credit card information to process the payment. What should have been a simple transaction became a confusing and time-consuming ordeal. A company that accepts credit card payments should have a reliable and professional process in place. Overall, I paid for a service that did not solve the problem and had to deal with unnecessary frustration just trying to pay. Based on my experience, I would not recommend this company.

Un excellent service avec Fahim. L’inspection des lieux, à l’écoute des problèmes, les explications et les traitements, et toujours avec courtoisie.

Robin a bien expliqué se qu'il allait faire comme traitement.

We've been using Insight for several years and service has always been very accommodating and thorough. Devang was the service technician today and as usual was exceptional

Absolutely worst customer service I have ever received from any organization! Don’t walk away, run!

Rabiul Hasan was my technician today. He was very thorough in his analysis and took care of my concern of the ant colonies starting to build. He provided details as to the treatment he performed to get rid of them. He sprayed every area of my house including garage. He’s very friendly as well.

If I could give lower I would. Promised I could substitute a service if one primary wasn’t required. Then told I couldn’t. They don’t treat bumblebees which was not made apparent and in the fine print. Cancellation is 226$. Stay away from this company at all costs

I had a young man, and another later come to my door to tell me about Insight. He showed me the pricing and services. I was told I could get a discount today only, as they would not be in the area again for a month. I actually saw them 2 times in the area a day and another day after talking to me. I signed the invoice; they did not do everything they said. One guy sprinkled some granular pesticide on the ground. It smelt ready bad. The same guy swept some dirt dobbers off the side of the eves of the house, as well as wasp nests. He did not get them all. They were supposed to do indoor crack and cervices treatment, they did not. I was supposed to pay 59 dollars a month and if I cancelled, I would have to pay $299.00 for that service. I told them I wanted to cancel the next day, as I had 3 days to change my mind as they came to my door. They charged me the $299.00 for that 25-minute service. I told them I would pay the $60.00 but they insisted I had to pay the $299.00 dollars.