If u know u know..
If u know u know... If u see this ur in the right spot. Order arrived and wala. Pure Blisssssssssss
By Michael
Response from In Sense Botanicals· Jun 8, 2022
Glad you are happy!
Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
102 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our Botanicals and Kratom are fresh, clean & filler-free. We go above & beyond to make sure that the products we offer are top-quality, starting from when its grown, to when we import it directly from Indonesia, to when it arrives on your door step. We follow cGMP standards, always!We pride ourselves on good customer service...always.
In Sense Botanicals (insensebotanicals.com) has 102 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
102 approved reviews, newest moderated first
If u know u know... If u see this ur in the right spot. Order arrived and wala. Pure Blisssssssssss
By Michael
Response from In Sense Botanicals· Jun 8, 2022
Glad you are happy!
I'm happy to see that InSense was able to set up an affiliation with Waave. I've always loved working with InSense, but it was difficult to coordinate payments for a while, and I had to find a different supplier. It's such a relief to see that their products, service, and shipping are all still as excellent as I remember.
By Jimbubba
Response from In Sense Botanicals· Jun 8, 2022
Thank you! Its been a gift to have a fully compliant credit card processor, and less of a headache, glad to see you back!
This company is amazing. Been buying for 2 years. Fast shipping and excellent customer service.
By Stephanie M.
Response from In Sense Botanicals· Jun 8, 2022
Thank you! That's good to hear from another one of our long term customers. Thank you for taking the time to share your experience about us :)
High quality products! The staff is also incredibly friendly and always goes the extra mile.
By Danny D.
Response from In Sense Botanicals· Jun 8, 2022
High Quality is what we strive for!
Great product beyond compare customer service. Thanks for the notes you out in my orders...makes me smile
By Cynthia
Response from In Sense Botanicals· Jun 8, 2022
We strive to bring a smile to everyone's face :)
Generally I've only had great experiences with In Sense. So every other one would be a 5/5. But this time there was a shipping problem. It came very quickly but didn't make it to my address. Someone the next town over found the FedEx bag on the street with part of the shipment. She was able to reach me because of the packing slip. So I did get half of my order. And thankfully the kratom comes in an airtight package as it had been raining all night before she found it. The ordering process and the kratom are excellent. The shipping was a problem and FedEx won't do anything. But I will order again as this is the only time anything like this has happened with in sense.
By JB
Response from In Sense Botanicals· May 30, 2022
Wow! Sorry to hear that. Let us know if this happens, with Fedex the shipments are guaranteed to be there in 2 business days, or money back. Please let us know when you place your next order snd we will do our best to make this right.
In a good way! I order at least once a month. The quality is always great, the shipping is SUPER fast. A very very reliable company. One time when my e-check glitched and double ordered they went the extra mile to call me to make sure it wasn't a mistake. It was and they promptly refunded me. I really appreciate InSense Botanicals!
By Jillian S.
Response from In Sense Botanicals· May 25, 2022
Thank you! We try to do more than just customer service, we are human also! LOL :)
Phenomenal company, I live nearby and do local pickup. I used to have it shipped to me from other companies before I found Gold Leaf/InSense, and this company has the best quality of any I've bought from!! Try for yourself and you'll know the difference!
By Thomas M.
Response from In Sense Botanicals· May 25, 2022
Thank you, you have been a customer of ours for a long time, glad to see you are still satisfied :) Thats why we are here!