Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
493 reviews
Innovation RefundsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Innovation Refunds helps SMBs navigate a broad landscape of federal incentives to accelerate their growth, expand their service offerings, and promote domestic job creation. By helping SMBs apply for and receive these benefits, we are assisting businesses across the nation with acquiring growth capital and develop financial security.
Innovation Refunds (innovationrefunds.com) has 493 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
493 approved reviews, newest moderated first
Special thanks to Matt Black and Marianne Makler for all their help to obtaining our ERTC Refund. Where PPP let us down the ERTC really is a Godsend. If you haven't applied for yours, call Innovation Refunds. They will get you all the right documentation the first time to speed you through the process. Thanks again!
By Julie W.
Very helpful and resourceful. Good guidance for the material needed. Relatively quick turn-around and a great total. Matt was very good and easy to work with.
By Jim B.
I would like to thank Mat Black, Lori Holh and Marissa Brown for helping get our refund. They kept me up to date along the way. I did recommend you to Noble Financial Services. The IRS is slow. Keep up the good work. Thank You Don Francis
By Don F.
I had the pleasure of working with Matt and his team on our refunds this past year. The process was easy and painless. We eventually received our refunds and are extremely happy with the amounts received! Thank you Innovation Refunds!
By Aaron
Great team to work with at Innovation. They streamlined the process for me and made it as easy as possible. Highly recommend them!
By Arkadia
Innovation Refunds did everything they said they would. I have been very impressed with them and I am going to recommend them to friends. Jacob Lee helped us navigate all of the questions we had and helped us through the process.
By Blake N.
We were referred to Innovation Refunds by Sunwest Bank. I spoke with Matt Black who was friendly, professional, and knowledgeable. Matt helped to answer all of my questions and navigate the documentation collection process. We are grateful for the support and service that Matt and Innovation Refunds provided and we looking forward to receiving our ERC refunds later this year. I highly recommend Innovation Refunds and Matt Black to anyone looking to navigate the ERC refund process with professional and knowledgeable support.
By Dennis E.
Awesome work from a great team! From start to finish everyone that we had to deal with was quick, efficient, and easy to work with. Julie Mayer-Pohl made the whole process simple and easy. Also a shoutout to Kerby Louis who kept me informed every step of the way. We really appreciate all the work your team did on our behalf and would recommend your services to anyone.
By Jack
