It took a long time to receive my order…
It took a long time to receive my order but the quality of the item was excellent.
By Martin O R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
412 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At innovationek, we believe that everyone is unique and has their own set of passions and interests that make them who they are.
Innovationek (innovationek.com) has 412 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
412 approved reviews, newest moderated first
It took a long time to receive my order but the quality of the item was excellent.
By Martin O R.
Item is rubbish
By Julie G.
Response from Innovationek· Aug 27, 2026
Dear Customer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration. To ensure that we can handle your order quickly and accurately, please contact us through the following channel: Email: [email protected] Please provide: - Your order number - The email address used when placing the order We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Easy to order Kept informed of delivery and well packaged
By ANN M.
Excellent product swift delivery cannot fault
By Glenn J.
They arrived yesterday Such lovely little keep sake for my granddaughters ❤️
By edith
Everything was good except it took a long time to arrive and the heart shaped crystals were not in any packaging, just loose .
By Theresa M.
Delivery was just perfect thanks
By Donald M.
Took ages to arrive then parcel arrived looking like someone had jumped up and down on it! Contents damaged, sent photos of item and box. They refused to refund, said it would cost too much to return, offered me a fiver and would not budge. NOT HAPPY.
By Rachele A.
Response from Innovationek· Aug 27, 2026
Dear Customer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration. To ensure that we can handle your order quickly and accurately, please contact us through the following channel: Email: [email protected] Please provide: - Your order number - The email address used when placing the order We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.