ZERO stars
ZERO stars. Like so many others, total scam. I've raised a dispute with PayPal. Hoping I can at least get my money back.
By Elizabeth S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
100 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Innov8 is listed under Pet Stores.
Innov8 (innov8.store) has 100 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
100 approved reviews, newest moderated first
ZERO stars. Like so many others, total scam. I've raised a dispute with PayPal. Hoping I can at least get my money back.
By Elizabeth S.
I purchased a product from them and paid by Paypal and have never heard from them even after 3 or 4 followup emails. A real SCAM.
By Colleen
Placed an order. Paid on PayPal. Never received product (dog bed). Cannot contact them. Unable to get a refund. Absolutely terrible.
By Ali H.
Placed an order, never received. No contact from Customer Support and even Paypal couldn't contact them. Never use
By Eric
Scam !!! I also purchase a pet bed June4th and it’s not September 9th . I paid using my card and send me to PayPal to complete purchase . I’ve emailed them multiple times and no reply. Don’t trust Facebook ads !
By Macy P.
Scam website. They don’t send you the product. I’ve reported them to their American authority
By Charlotte
Like many others I paid for shipping for an offer on a dog bed . Should have realised it was probably not a genuine offer , and sure enough no delivery , despite paying in June . Unable to contact customer support as the website appears to have been taken down . Have raised a dispute with PayPal so should hopefully get refunded . It wasn’t a huge amount but loads of people appear to have been caught out .Avoid any offers that appear to be too good to be true , especially on Facebook If I could have given -1 stars I would have
By Maggie K.
Took a punt as paid by PayPal but never received item and site no longer active. Keeps popping up the. Shutting down. Complete scam site. I have put a complaint in with PayPal now hopefully can get money back
By Debi C.