InnoMaxReviews of innomax.com

Totally unacceptable quality. One would expect the highest quality when you purchase american made furniture. Not here! Furniture is poorly put together and the use of poor hardware doesn't help. I also ordered twice custom made bedroom pieces and both times it arrived damaged. Then I had to do the leg work to get it repaired and negotiate with Innomax for reimbursement. Total nightmare!

What a pain!! Still haven't gotten the new bed set up--had to slit the old one to get enough water out of it to remove it to the trash!! Carpet is almost done drying! Not the most fun I have ever had! Good thing I have a drain kit or else I would have been in deep trouble!! Sharon

We love our new Air bed. The service was excellent as well.

Bought a new mattress at Innomax to replace our old Sleep Number. Better price than Sleep Number. Very satisfied with the comfort. We tried quite a few sleep systems at Innomax but settled on an adjustable air mattress similar to what we had before.

Our customer service experience was fine. The bed we liked in the store was alot harder when we bought it and brought it home. They didn't warn us about the long breaking in period. I am petite and after 3 months am still not happy with the firmness of the bed so we bought a foam pad to put on top which kind of defeats the purpose of buying a new mattress in the first place. So that's irritating but they don't accept returns and just told us we had to break it in. It also smelled alot when we opened it and had the kids jump on it to "break it in". They said it didn't smell. It does!

We were convinced to buy the bed, but instead of waking up refreshed, we wake up with back aches and sore hips. The bed is hard regardless of the air settings. Our salesman assured us that aches and pains would go away with the use of this bed. But I toss and turn because of aches and pains in this bed. We were told there is no return policy for customer dissatisfaction (you buy it, its yours).

I'd have given them five stars except they have never forwarded a replacement cap for one that was damaged. I replaced it myself. The sales experience was otherwise decent and met my expectations.

Very good service, fast and efficient.