Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
458 reviews
Innago Property Management SoftwareSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Innago offers a cloud-based property management platform for landlords with small to midsize property portfolios. With Innago, users can collect rent, manage leases, collect signatures and manage tenants.From day one, we’ve met and collaborated with these small-to-mid-sized landlords to produce an application they actually want to use. We’ve avoided unnecessary features and focused on saving you time.Too many property management applications are overwhelming, bloated with features that drive up the cost and turn their software “solution” into a software problem.If you feel you’ve lost a competitive edge to larger landlords with modern features, or you simply want to streamline your rental management process, you’ve come to the right place.Our mission is to make renting simple, accessible, and affordable for landlords of any size.
Innago Property Management Software (innago.com) has 458 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
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I bought my first duplex back in the summer of 2021. It was perfect for everything that I thought I would struggle with. It keeps everything in order, you don’t have to interact with your clients in person unless you really have to. The message center, leasing pages and maintenance sections are perfect.
By DGreen
Great website for owners and/or property managers. Keep track of, and prepare, your leases online. Get e-signatures and store all your leases in one place. Communicate with tenants and keep track of all your expenses. Makes life so much easier.
By Dave and M.
We use Innago to manage our rental property and it has made it so easy to screen tenants, collect payments online and manage everything all in one place. Plus their customer service is unbelievably great! Oh and it’s free for landlords which is the icing on the cake!
By Level
I have been extremely happy with Innago. I use it to collect commercial rents. Customer service has been excellent.
By Rebecca N.
I'm a first-time landlord who is also house-hacking by the room. This software was a game-changer for me. Rent collection is fantastic. My tenants get automatic reminders and many of them sign up for auto-pay. No more "friendly reminders" and manual late payment enforcement. The screening process is pretty good. The application creator allows for a lots of flexibility and custom questions. The application builder is a little clunky, but it gets the job done. What I love is that there is a background, credit, and eviction check built in that the applicant pays for. This reminds me of when I used cozy.co. I really needed a good replacement for cozy and this does the trick. The best part of this software is the ability to use custom leases and to accept digital signatures seamlessly. Love it. The software is free for landlords as long as you are ok passing the payment transaction fee to your tenants. I think it's a 2 dollar fee to do an ACH transfer and none of my current tenants raised any issues once I was upfront about it. The payment process is so nice, I'd honestly pay the 2 dollar fee out of my own pocket if the tenant refused. Overall, this software has been a game-changer for me as a small time landlord. Highly recommend it.
By Kevin C.
I use Innago to collect rent for a number of my commercial properties. I switched to Innago after apartments.com purchased Cozy.co, as apartments.com no longer allowed rent to be collected on commercial units (residential rent collection only). Overall, Innago is very easy to setup and use. It also makes it very easy to communicate with tenants, create and upload lease agreements and other documents, and manage your rental properties.
By David L.
This software is great for the price and has allowed us to better communicate with our tenants resulting in less issues and future rent paid by tenants.
By Deanna W.
Innago software is great program to use. The program is easy to navigate and the customer service is the best!
By Kerri J.
