InkproductsReviews of inkproducts.com

Unbelievable poor company and products. They send the wrong ink and system. The products could damage your printer; according to INKPRODUCTS - that is they said to not use the ink or the printer will be damaged. This is outrageous they should end the 'wrong' products, I complained to them the they need to be vigilant, and practice good quality control on orders. They got upset with me! Wow. In the end the product was nonfunctional and I simply discarded it and will not do business with them again. hey are a small FL outfit and the number of BB complaints is staggering for a small business; AND, they are still in operation! InkProducts is an outdistancing example of how bad a company can be, really bad all around, and still stay in business; a tribute to the nonsensical BB; people who still order from them; and how a company can be dishonest, nasty, nd still sell to unknowing customers. The company is a monumental tribute to a bad business that should be closed down asap.

Let's see... I ordered an $80 CIS from this company and received it a week later, and when I went to install it, I noticed numerous inconsistencies with the product compared with the video tutorial. For instance, all the hoses were installed backwards. I had to jerryrig it to fit into the printer with the correct hose orientation, only to find out that my printer rejected it entirely, and gave me countless errors. I tried calling a dozen times for troubleshooting, but got no answer, and their voice mail box was full. They even hung up on me mid-ring multiple times. Fed up, I tried writing an email, and I also went ahead and put in a paypal refund dispute. What happened after was I get a call (from I presume the owner, since he had the same voice as in the video tutorial), and I tried to start off as patient, but he immediately called me 1) unintelligent 2) ugly? 3) a scam artist. I was willing to remove the dispute with some help and a quick walk through, but the hostility was unreal. He even said the words to me "you're the type of person who thinks nothing is ever your fault, it's always somebody else's fault." Projection much? He must have high blood pressure. I hope he can get the help he needs to relax and make his business succeed.

WORST CUSTOMER SERVICE I HAVE EVER..... OWNER HUNG UP ON ME!!!!! CIS saves lots of money BUT the aggravation is not worth it. Owner HUNG UP on me when said I would stop doing business with them if they could not ship a replacement cartridge over night to fix my brand new CIS system. I have been dealing with them for years and they can not spend $15 to get me out of a jam. This was a brand new printer and brand new CIS system. I called back and he claimed I insulted him and would not talk to me. Tom said "He did not give a damn" Someone else got the phone and told me I could return it but then hung before I could get the information.

The CIS INK SYSTEM WORST FREAKIN THING EVER WORKED FOR FIRST WEEK THAN HAVE had nothing but problems since seriously DONT WASTE YOUR MONEY !!!!

I have been doing business with InkProducts.com for approx. 8 years now. I get fair prices, great quality ink, and the BEST service. I have bought bulk ink refill, refillable cartridges and several CIS systems (Continuous Ink Systems.) The ink always ships the next day. I can count on the ink arriving just what I ordered. If I need an extra needle or tip to a syringe no problem. Ink today is very high tech. Ink manufactures add special chemicals or additives to the ink the average lay person does not know about. Ink Product knows about the proper additives. They sell high-quality ink for the right printer. No reason to use or take a chance on inferior ink that plugs the print head and causes problems. Whenever I have a printer challenge, Tom is there to answer a quick question. This assistance is priceless to me! His knowledge is fabulous. He knows more than the HP technicians you get on the phone and spend hours on a problem with no solution. He gives real answers. Prior to calling Ink Products, I have spent hours on the computer researching printer problems with cartridges, cleaning print heads, looking up error codes & solutions that do not work. I have done it so much I hate printers now. But Ink Products & Tom provide great ink and support. This is priceless, and the ink is worth it

I dient even get my stuff, now they dont even respond to my e-mails.... bought 50€ of stuff and didnt recieve any. DONT GET ANYTHING HERE, they Will RIP YOU OFF.

Sends the wrong product which can damage the printer. The color of the package on the ink is completely different than what I ordered. You would have to be blind not to see the difference. I asked if they were equivalent and they were not. So I complained. They got upset with me for complaining they send the wrong ink!! Mokes at work. There is something suspicious about them: where do they get their ink? Who makes it? How do they get the cartridges? I stopped doing business with them. Inept and crazy.

I had just installed an ink refill system on my Epson printer. After a while it refused to recognize the cartridges. I called Tom at inkproducts.com for any help I could get. I was guided through significant diagnosis and all the checks verified that the chip on the Epson was the source of the problem. My only realistic hope was to get a printer recommendation from Tom. Not only did I get a recommendation but he came up with a VERY fair solution for equipping my new printer with a great system to refill ink. He went WAY beyond my expectations. It is refreshing to find a person who not only supports his products but the customers who use them!