Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
327 reviews
INIUSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At INIU, we believe in creating reliable, high-quality charging solutions that keep you powered up wherever life takes you. From power banks to wireless chargers, data cables to car chargers, our products are designed with the modern user in mind—offering speed, safety, and efficiency without sacrificing style. — PLUS! We’re dedicated to ensuring every INIU product meets the highest standards, so you can count on us for durable, dependable power. Customer satisfaction is at our core, which is why we offer a three-year warranty and a friendly support team ready to help whenever you need it.
INIU (iniushop.com) has 327 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 271 reviews with 5 stars · Clear filters
I have used INIU power banks for many years. I recently purchased four of the INIU 45W portable charger for each member of my family. These power banks are compact and come with built-in power cable. These power banks can recharge our phone 3-4 times so we don't worry about phones going dead. Great product. I highly recommend it.
By Steve L.
Purchased an INIU power bank model P21-E1 that worked great but eventually the power button got stuck. Contacted support and they asked for some information and a video of the problem. They quickly sent out a replacement. Customer service is great and very responsive. I was worried with a 3 year warranty they wouldn't be as quick to reply.
By Duy D.
Great product, great customer service, my power bank was faulty and they were quick to replace it! Highly recommend
By Colin B.
Purchased INIU Portable Charger, Slimmest 10000mAh 5V/3A Power Bank, USB C in&out High-Speed Charging Battery Pack through Amazon. Product came quickly, is quickly charged and charges just as fast. Reliable power in a light weight package. Highly recommend.
By Burt S.
What makes this company stands out is their accountability. Their power banks that I have used is solid but it is the prompt responsiveness from their customer support and their communication efforts. They were understanding and helpful and able to provide a solid assistance when I had issues. This I value above all else which will lead me to purchase again because I know I will be assisted should anything occur
By B.Li.
I've had many power banks and I have to say INIU are by far the superior for both build quality and power output. I use a range of UNIU batteries ranging from their 10k through to the 20k which is also passthrough power which is really handy. Most INIU batteries come with a percentage power level indicator which is more useful than standard LEDs which you find on most power banks, and it's accurate too. All I would HIGHLY recommend INIU
By customer
INIU is a responsive company with good product. The portable charging bank i have owned for the past year has worked flawlessly. I highly recommend their battery banks.
By TJ L.
Good products at a fair price and great support. Battery pack had issues a few months after purchase, iniu support took care of the issue.
By Yum W.
