Don't use this app
Don't use this app. Worked a few times then just said no to cashing the same checks they cashed before. Waist of time.
By Rodger A.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
126 reviews
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Ingo Money is listed under Administration & Services.
Ingo Money (ingomoney.com) has 126 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
126 approved reviews, newest moderated first
Don't use this app. Worked a few times then just said no to cashing the same checks they cashed before. Waist of time.
By Rodger A.
Attempted to cash a check 3 months ago. Ingo declined it. I eventually was able to deposit the money into my bank , but not through Ingo. Then, ingo turned my “account “ over to a collection agency for the money they rejected! I sent proof that this money was not owed to agency. Nope, not having it. I sent an email to Ingo today with same proof. I don’t give a fig what happens now. Glad I read these one star posts.
By Susan H.
I had 2 checks one for an overpayment and a insurance claim check that I tried to cash at the bank issuer and they said I couldn’t cash it it could only be deposited to try a check cashing place tried so many different places no where would cash it so I went online looking up how to cash it if I didn’t have a bank account and came across ingo so I doenloaded the app and tried it within about 2 minutes of having app I had my money it was so easy and didn’t have to drive around store to store
By Yolanda N.
3 times tried to cash a check. When I thought finally it went through I had to write void on the check and take another picture. Thank goodness I didn't do it. I will go cash it at a store.
By Louise Philley P.
How does Ingo stay in business? I presented 2 checks one from a highly recognized US bank, declined with no specific reason. The second decline check from a highly recognizable Insurance company, for no specific reason. Probably bc I opted for the free 10 day wait —no money in it for them
By Jim B.
This place is a joke my email address was some how hacked and I called indigo money because I no longer had access to the email and these dumbie s decide to send me an email to verify myself but they sent it to the Old email so I can't access that email now I can't use indigo this is a crock of ****
By Charity M.
Don’t use this app for absolutely anything. You literally have to jump through 10 different hoops to cash a check, customer service doesn’t do sh!t to help you, you’re on hold with customer service for at least 25-45mins at a time & after awhile they just hang up an don’t even bother calling you back. I do not recommend this company, I’ve been trying for the last 5 days to cash a very important check into my bank that goes through these bozos & it has been nothing but a major pain in the a$$. Would give them a no star if possible.
By Kip Tyra J.
This company closed my account because a checked looked like a copy and it was but I didn't copy it the bank did!
By Robert D.