Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
16 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ingll is listed under Hair Care & Styling.
Ingll (ingll.com) has 16 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
Showing 15 reviews with 1 star · Clear filters
Ordered a backpack which looked great in the video on the ad. The bag I received was very poor quality. The fabric crinkled when touched! The first time I used it the zip broke and the strap clasp broke. There was hardly anything in it, just a purse, keys and a water bottle. I'm now arguing with them over a refund. Awful company. Steer clear of them...
By Lesley W.
I ordered one of the backpacks. They sent me the wrong one. I ordered the lattice one and received the other after waiting 20+ days for it. Very disappointed. And no one has responded to me. Also very poor quality not even close to what they advertised. I think I got the children's version. My next call is to the BBB. BAIT AND SWITCH, SCAM!
By Jeri S.
Got the wrong item. Customer service claimed I was wrong though pictures said otherwise. False advertising. Not happy. Worst experience ever.
By Katie Alice H.
I wish I knew about this site before making my purchase. Looks like I’m another sucker who fell for this Chinese bs. Don’t buy this curler. They send you a thin black straightener that I wouldn’t be caught dead using. Seeing all these reviews looks like it’s pointless to try and get my money back.
By Coreen V.
Scam scam scam buyers beware you ordered the 2 in 1 curler/straightener and you end up with these cheap straightener my hair is already straight what the hell really. u purchase something there should be no reason not to get what u paid for and specifically picked out per your choice not their choice it's not like a random pick of whatever they want to sending you like with a subscription 2 makeup and stuff someone should be held accountable
By Gloria
Do not order anything from this site! It's cheap and they sent something completely different than what I ordered.
By Ashley P.
I would not give them any stars. Complete scammers. Ordered Mestar Iron pro - received something completely different which I could have got in a pound shop. I contacted them and they refused an exchange. Offered a partial refund. Not good enough. If you have paid for the goods through PayPal open a dispute.
By Tangyshrimp
Never deal with this company I ordered 2 bags and received only 1 after a month of emails back and forth and having to cancel my visa card they offered me a $5 refund which would mean I would have to give them my new card no, I am at a loss now how I can make them send me a second bag
By Lesley J.
