Infotainment.comReviews of infotainment.com

It is super easy and troubleshooting was a breeze. Fast response. They are great.

The radio was ready to install and programmed with the AC control unit. Everything worked perfectly and in just an hour my ac was working perfectly. Great customer service and the product works flawlessly.

Dear Customer Support Team, I am writing to express my strong dissatisfaction with the Uconnect 5 system and the additional hardware I purchased based on your recommendations. After installing the Geniemax unit this weekend and reprogramming the BCM using AlphaOBD and JScan via my OBDLinkMX+, the single-zone ATC setting continues to cause the on-screen HVAC controls to disappear. Furthermore, the heater is completely non-functional. The only way to restore the on-screen controls is to unplug the cabin temperature sensor and run the system in Single Zone MTC, or leave it connected in Dual Zone ATC; however, neither option operates the temperature actuator door. Additionally, there have been several issues with the order fulfillment: 1.  The original kit was supposed to include the Geniemax to retain heated seat and steering wheel functionality, but the ENZO unit was sent instead. 2.  After purchasing the standalone Geniemax to resolve the HVAC issues, the necessary rear wiring harness for the heated seats and steering wheel was omitted from the package. Given that the Uconnect 5 system appears incompatible with the 4th Gen network architecture, these persistent issues are unacceptable. Please provide a resolution for these technical and hardware issues at no additional cost. If a viable solution cannot be provided promptly, I will be removing the equipment and seeking a legal remedy. I look forward to your immediate response. Also, Dan, Mike Grim and M2 Mods is very disappointed to hear about these issues. He is an honest man, and is likely to issue warnings to be careful with infotainment to future customers. Though he did mention that he had heard them before and thought you had addressed them.

Paid over $500 for a shifter that started throwing body codes for the shifter interlock and then would not fold down when I press the button. Emailed back and forth for a day or two and got told my ticket was being worked on and then got nothing for two weeks. Tried calling and was told no one is available in that department and took my info and was told I would get a ball back.....nothing. Emails are being ignored and can't ever speak to someone that can help me. Avoid buying here

I ORDER THE TOWING MIRROR TILL THEM CANCEL MY ORDER DO NOT CANCEL THEN DO NOT BUY FROM THEM

I called to make sure the product would meet my needs, ie connect to the factory wiring harness. I was told it would. When it arrived, it didn't. It was only made to be wired through the entire truck as a stand alone product. I tried to get the "easy return form", but it does not exist. I contacted support via email. This was long and drawn out with vague replies. Finally they said they would issue a RMA, but because the product was "technically functional" they would not pay return shipping and would charge a 15% restocking fee. Not dealing with them again. Mike

I called today and spoke with Taylor who was extremely helpful about my recent purchase. He was a pleasure to speak to and answered all my questions and also gave me excellent suggestions to assist me. I have always had great experiences with this company and it's Representatives. Thank you so much.

The simplicity of the plug and play adapter makes this a great choice. I used it to relocate the back up camera displayed in the rear view mirror, to the desired location on the aftermarket radio upgrade.