InfinitymistReviews of infinitymist.com

Response from Infinitymist· Aug 11, 2026

We sincerely apologize for the inconvenience and frustration caused. We’re sorry to hear about your experience. We would like to look into this matter and help resolve it as soon as possible. Could you please provide your order number or the email address used to place the order? We will check the details and assist you with the next steps. Thank you for your cooperation, and we look forward to resolving this issue for you. — InfinityMist Team

Response from Infinitymist· Jul 22, 2026

We are sorry to hear about your concern regarding the delivery of your orders. We have checked our system and found that your two most recent orders are both showing as delivered according to the latest tracking information. However, we understand your concern and would like to look into this further for you. We will contact you again via email with the detailed tracking information and help verify the delivery status of each package. Please kindly check your inbox (and spam/junk folder) for our email. We appreciate your feedback and will do our best to assist you and resolve this matter. — InfinityMist Team

Response from Infinitymist· Jun 17, 2026

We are very sorry to hear about the issues you have experienced, and we sincerely apologize for the inconvenience caused. Could you please kindly provide your order number or the email address used when placing the order? We will check the order details for you as soon as possible. Regarding WhatsApp, please note that some of our communication channels may occasionally be limited, which can affect response times. We apologize for any delay in getting back to you. If you are unable to complete the payment, once we have contacted you, please kindly send us a screenshot of the error message you see at checkout. This will help us further investigate the issue with our payment provider. Thank you for your patience and understanding. We will do our best to assist you promptly. — InfinityMist Team

Response from Infinitymist· Aug 13, 2025

We’re truly sorry your order arrived late despite the extra shipping fee. This is not the experience we want for our customers. We’ll review what went wrong with your shipment to prevent this from happening again, and we’d love to discuss a way to make it up to you. Please reach out to us directly with your order details so we can assist you promptly. – InfinityMist Team