Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
216 reviews
InfinitymistSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The platform operates as an official authorised member store for the VAPEPIE brand, providing customers with access to genuine VAPEPIE products and selected partner devices.Our mission is to provide a reliable and transparent platform where customers can discover high-quality vape products and enjoy a smooth online shopping experience. We focus on offering devices that combine strong performance, modern design, and long-lasting puff capacity.InfinityMist works closely with the VAPEPIE brand team and trusted supply partners to ensure product authenticity and stable product availability. Every product available on our platform is carefully selected to meet the expectations of today’s vape users.At InfinityMist, we place a strong emphasis on customer experience. From product browsing and order processing to delivery updates and customer support, our team works to ensure the entire shopping journey is simple, clear, and dependable.InfinityMist also operates as a member-focused platform, offering a community where customers can access exclusive pricing, early product releases, and special promotions designed for loyal members. Many of our regular customers appreciate the additional value and convenience that comes with being part of the InfinityMist membership program.
Infinitymist (infinitymist.com) has 216 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 188 reviews with 5 stars · Clear filters
Had a delivery sent back 100% my fault didn't put house number got an email informing me about got it sorted package arrived in less than a week 😀
By Mat J.
Response from Infinitymist· Dec 7, 2025
Thank you for sharing your experience! 😄 We’re glad we could quickly sort everything out and get your package to you without delay. Mistakes happen, and we’re always happy to help! Thanks for your support and understanding. — InfinityMist Team
I've just started using Infinity mist the company is good
By Tania W.
Response from Infinitymist· Dec 4, 2025
Thank you so much for your kind words! 🌟 We’re really glad to hear that your first experience with InfinityMist has been positive. Our team will continue working hard to bring you great products and reliable service. 😊 Thanks again for choosing us! — InfinityMist Team
I've been using Infinity Mist for 12 months and have always been extremely happy with the products. Recently my order came from both an overseas and a local warehouse. I received excellent customer service from Daria who advised me that the delivery would arrive as 2 separate orders. Both came within days of eachother. I also tried the new VAPIE mega 70000 Puffs - Frozen Pina Colada ... a winner!! It's great that you can try out different flavours and different devices. Great range, excellent service team and prompt delivery. Thank you Janette
By Janette S.
Response from Infinitymist· Dec 1, 2025
Thank you so much, Janette, for sharing your wonderful experience with us! 😊 We're truly delighted to hear that you've been happy with our products over the past 12 months. It’s great to know that your recent split-shipment arrived smoothly and that Daria was able to assist you every step of the way — she’ll be thrilled to hear your kind words! We’re also excited that you enjoyed the VAPIE Mega 70000 Puffs in Frozen Pina Colada — definitely a refreshing winner! 🍍❄️ Offering a wide range of flavours and devices is something we love doing, and we're so glad you're enjoying exploring them. Thank you again for your continued support. We look forward to serving you next time! — InfinityMist Team
Alles ist gut ich bin wirklich zufrieden
By Jason L.
Response from Infinitymist· Nov 27, 2025
Vielen Dank für Ihr tolles Feedback! 😊 Es freut uns sehr zu hören, dass alles gut ist und Sie wirklich zufrieden sind. Wir wissen Ihre Unterstützung sehr zu schätzen! — InfinityMist Team
Excellent communication and easy to order items, highly recommend these guys!
By Caroline
Response from Infinitymist· Nov 25, 2025
Thank you so much for your wonderful feedback! 😊 We’re really glad to hear that our communication and ordering process made everything smooth for you. Your recommendation means a lot to us — we truly appreciate your support! — InfinityMist Team
Great customer service and great products
By Luke M.
Response from Infinitymist· Nov 24, 2025
Thank you so much for your kind review! 💛 We're really glad to hear that you’re happy with both our customer service and our products. Your support means a lot to us, and we can’t wait to serve you again soon! — InfinityMist Team
Fast service, great prices and super friendly helpful staff
By Kerre C.
Response from Infinitymist· Nov 18, 2025
Thank you so much for your wonderful review! 🌟 We’re thrilled to hear you enjoyed our fast service, great prices, and friendly support. Your satisfaction truly motivates our team. Looking forward to serving you again soon! — InfinityMist Team
Great, no problems
By April P.
Response from Infinitymist· Nov 14, 2025
Thank you so much for your feedback! 🌟 We’re really glad to hear that everything went smoothly and you had a great experience with us. Your support means a lot! — InfinityMist Team
