Great!
Great to do business with. Great quality and worked with me to get me exactly what I wanted. Would recommend to anyone!
By Chris
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
129 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Indy Facets is all about making your life simple and easy, in a fun environment where there is no stress and no judgment! When working with us, you will get the prettiest diamonds and jewelry, the finest craftsmanship and the best value!We are just ordinary people with a lot of experience and great resources who happen to have a passion for beautiful diamonds and jewelry! We are fun, casual and energetic. We are professionals who think the greatest value comes from finding the perfect diamond or piece of jewelry to make you (and especially her) smile every time you look at it!! We want you to be proud of the jewelry she wears!Indy Facets is also a full service jeweler with state of the art design, repair, and gemological facilities. We are able to offer all of this without the high overhead associated with a traditional retail store or the uncertainty that comes with buying fine jewelry and diamonds online.You can count on Indy Facets to help celebrate your anniversaries, birthdays, graduations, and any life event you want to make memorable with jewelry at an unbelievable value. Don’t settle for working with a traditional jeweler or buying online, partner with a true diamond expert at Indy Facets.
Indy Facets (indyfacets.com) has 129 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
129 approved reviews, newest moderated first
Great to do business with. Great quality and worked with me to get me exactly what I wanted. Would recommend to anyone!
By Chris
Shaun and Hossley are a pleasure to work with. I will continue to buy jewelry from them. It's important to get to know your jeweler and I enjoyed the personal appointments. I would recommended Indy Facets to everyone looking for any new pieces of jewelry.
By Ashley
After my ring was damaged by a small town jeweler, my fiancé and I were nervous to trust anyone else with my engagement ring for the repairs. However we heard wonderful things about Indy Facets, and so we looked into it. After meeting with Shaun and showing him our issue, he assured us that he could help. Our engagement pictures were in a week, so there wasn't much time to get it fixed..but he was confident he could have it ready for us by then. And he did! My ring looks brand new and flawless! We are so thankful for Shaun's expertise, flexibility, kindness.. and also his willingness to work with us and our insurance company! He comforted our nerves and made us feel right at home in the store. We can't imagine taking our jewelry elsewhere! And We're already planning on having him work on my wedding band!! Big thanks to Shaun and Indy Facets!
By Bailey
Shawn and I worked together over the phone as I am not from Indianapolis. He was awesome and the ring exceeded my expectations!! If you want to design a ring for your special someone I would recommend calling or visiting Indy Facets. Thanks Shawn!
By TMM
The buying experience that you get with Indy Facets is unlike any other and their value can't be beat. I would refer anyone to them for your jewelry needs, they love what they do and it shows. We started with a couple pictures and ideas, I picked the perfect center stone, Shaun turned all of that into a CAD image of the ring, then a 3D printed version that I could hold in my hand and see, then the finished ring (which is perfect)!
By Justin
Awesome service, great prices, and beautiful products! Staff is helpful, honest, and will work with you to get you your desired piece of jewelry. Jessica and Shawn are great! Highly recommend them!
By LJW
Response from Indy Facets· Dec 12, 2016
Thanks LJ! I'm so happy we could help! Your jewelry turned out fabulous! Good luck with everything, Jessica
From the start of the project, I have been received outstanding communication and personalized care. I greatly appreciate Jessica!!
By Sue F.
Response from Indy Facets· Dec 12, 2016
Thanks Sue! You're the best! Let me know if you need anything! All the best, Jess
Communication was absolutely outstanding with Jessica. She took the time to listen to my ideas in order make the perfect engagement ring and band. The ring and band was everything my fiancé and myself could ever ask for. I would highly recommend Indy Facets to anyone looking to spend the rest of their lives with the one they love.
By Ryan G.
Response from Indy Facets· Dec 12, 2016
Ryan, It was an honor to help you get the perfect ring for the perfect girl. I'm looking forward to helping you guys for a lifetime! Thank you! Jessica