dresses and skirt I ordered for a vacation…
2 of 3 dresses I ordered for a vacation fit perfectly, really wish the 3rd one did but one of my daughters was happy to take the one that didnt fit me! The skirt I ordered also fit well
By Just M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
15 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Indie Identity is an independent fashion destination dedicated to showcasing emerging and established designers from around the world. We partner directly with independent brands to offer thoughtfully curated clothing, accessories, and lifestyle pieces that prioritize quality, craftsmanship, and individuality over mass production. Our mission is to make discovering independent fashion easy, transparent, and inspiring. We value authenticity, ethical practices, and attention to detail—so every order feels personal and every piece has a story behind it.
Indie Identity (indieidentity.com) has 15 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 14 reviews with 5 stars · Clear filters
2 of 3 dresses I ordered for a vacation fit perfectly, really wish the 3rd one did but one of my daughters was happy to take the one that didnt fit me! The skirt I ordered also fit well
By Just M.
Took about two weeks for shipping. Everything was super high quality, my family all loved what they got!
By Derek
I had a very positive experience with Indie Identity. Their customer support is exceptional — responsive, kind, and genuinely thoughtful in their communication. They offer beautiful, well-curated pieces, and it’s clear they care deeply about their brand and their customers. Indie Identity is a business that operates with integrity, and I would absolutely trust and recommend them
By Kimberly C.
Response from Indie Identity· Jan 13, 2026
Hi Kimberly, We’re very sorry to hear about your experience and understand how frustrating this must be. According to the tracking information, your order is marked as delivered today; however, we know that delivery updates can sometimes be inaccurate. Please reach out to us directly at [email protected] so we can look into this right away and make things right for you, including arranging a replacement or refund if needed. We truly want to resolve this for you as quickly as possible.
It looks even better in person than on the website. I received the jacket quickly. I was pleasantly surprised it came with its own hanger and garment bag.
By Just M.
Product was delivered on time. Quality of product was excellent.
By larry M.
Great clothes, good prices and fast shipping!
By Maria
Great design options on the site, prices are super reasonable. The sweater arrived and is as cute as it was on line. Nice quality.
By Jen K.
Absolutely beautiful piece ... comfortable and elegant ... I love it.
By Siggi I.