InComm PaymentsReviews of incomm.com

Had an issue with a Visa card since November. Have called and email multiple times always get told they will escalate and someone will call me but no one ever does. Complete scam absolutely rubbish company and service.

Issued a rewards card by Spectrum for switching to their service. Half of the funds on the card were stolen. Provided Incomm proof of stolen funds and they claim to be issuing replacement card. Took a long time to get required dispute form. Keep receiving messages in bad English wanting additional information and claiming over and over replacement card is being issued. Have no confidence that I will ever see that card.

Hit a Zift of zillions card for $170.00 dollars since December 27 2025 and so far the InComm financial company promise a refund check for a gift card I was never able to activate and still waiting for it . I already send my case to the attorney general in nyc to open an investigation on this scam company

These clowns are scammers. I received a $100 gift card on Christmas Day. A day ago I opened it and it has the numbers white out and $25 was already skimmed. Rang the number on the card and it led to a phishing email. I've sent all emails and recorded phone calls to the FEDS. Good luck low life's!

My Road to Rewards Bonus Gift Card from work was fraudulently charged $8,025.50, and despite providing all necessary documentation and evidence, my claim has been denied without a reasonable explanation. Their customer service has been unhelpful, dismissive, and unwilling to resolve the issue. This experience has caused me significant stress and financial concern. I would strongly caution anyone considering doing business with them, as they do not appear to take fraud claims seriously or protect their customers. I FEEL LIKE THE COMPANY IS WHO.IS RIPPING PEOPLE OFF.. COMPLETE SCAM

My $500 Vanilla Gift card card was drained before activation. InComm closed the case in days with no investigation, no receipt review, no card photos, and no explanation. I was sent in circles between InComm and Walgreens, told there was “no reason” for the denial, and had calls terminated. I had to file a police report and state complaints. If your card is compromised, don’t expect accountability. Avoid Vanilla Gift Cards.

Received a gift card from this company almost a years ago! Within 2 months of having it, there was an unknown charge so I filed a dispute. Was informed that they would mail out a new card with the remaining balance on it while they investigate the dispute. That card never came! Fast forward to today 12/29/25 and I recieved an email with the dispute findings. After almost a year of waiting, they then decided that NOW that the charge has been a year ago, per the agreement on the papers that came with the card, the dispute was past the allotted time for a dispute! So they waited until the time frame to file a dispute was past and then used that as an excuse to deny the claim!

Don't purchase anything from this company, this company is scam!!! I've purchased a $100 Prepaid card as a Birthday gift for a child, unfortunately, the balance was $0. I contacted them but they were not able to resolve this issue, just blank promises!