InComm PaymentsReviews of incomm.com

got a gift card for christmas, used it a couple times now wont work, sent 2 hours on phone, now saying they sent a replacement card to someone else, do do business with these people they steal your mony, i am contacting everybody at the local and state level and bbb ron in indiana.

This is the worst experience I’ve ever had with this fraud of a company, my experiences are exactly the same as all of the reviews regarding the theft of my giftcard bought from target, I’ve been trying to resolve this for a year now but I don’t give up, I email them every single day asking how this is proceeding and I get the generic response it takes 90 days but it’s been a year. I ask to speak to supervisors and they never come on the phone, I waited 3 hours one time waiting for a supervisor but again they never came on the phone, I asked to speak to the dispute team but I was told they don’t have phones, that’s just laughable. My advice,,don’t buy a visa gift card from target because the money will be stolen before you even try to use it. I wish I knew how to make this company accountable for the theft they are being allowed to take from gifts given to people.

Visa gift card bought at Target store. I bought total 4 cards of $100 each and 2 of $50 each. When we attempted to use it about about 6 weeks later, it showed $0 balance. I just filed a complaint and was given a dispute # by InComm. Given several complains listed here, I am eager to hear back from InComm on next steps to resolve my dispute

If I can give zero star I will! This company and the vanilla prepaid product is a complete SCAM! I don't know how are they still operating. My co worker and I were both gifted avanilla prepaid mastercard with supposed 200$ in it. When I tried to use it, it was declining and so I checked the balance online with an error over and over. I called customer service and got through after almost an hour of waiting just to find out that someone already used the 200 somewhere before I even got the card. And now my balance is zero. My coworker also called and was told that her card has zero balance and was not activated at all. Both of us have an open dispute and still waiting. Probably waiting for nothing at this point. I learned that lots of people were also scammed.

my friends gave me a gift card for my wedding, I didn't open it for months and now all of a sudden , I open it , the $275 that my friends gave me have all been wiped out, I called the customer service number and they asked me to fill a form and you know how much I got back? $5,i emailed them back that this is theft, and I didn't get any reply back from them, if any of you wanted to register a complaint against these guys, let me know

Vanilla Gift Cards are fraudulent. I received one as a gift, never opened it, tried to check balance online at their own website, it shows an error, you wait 2 hours for someone in India to answer the call and they ask you to send your driver's license, receipt, etc. Are you kidding me? You already are proving your whole system is junk and now you want a receipt I don't have and my personal info? It's laughable. Buy an Amazon card instead.

Riddled with fraud Incomm Visa gift cards sold at Target, Walmart, etc. merchants have cards skimmed and then packaged by fraud rings, possibly internal fraud… numbers stolen so the balance is wiped out before you or your recipient can use the funds. Customer service wait time 25-45 mins AND THEY WILL HANG UP ON YOU. Nobody wants to take disputes as they want to answer as many calls as possible quickly. They try forwarding you to the merchant. Horrible experience! Shame on Incomm, Target, Walmart, etc. for not doing enough to protect consumers from this fraud and abuse!!!!

I am so beyond frustrated I was scammed for 200.00 off a Vanilla Visa gift card I have called and called still can't get a supervisor this was my Christmas gift money I'm so upset I think we should all file a lawsuit this is just wtong