Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
577 reviews
Incendio Magic Wand (incendiomagicwand.com)Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to incendioMagicWand.com – the home of the legendary Incendio Wand that lets you shoot real fireballs with a flick of your wrist. But that’s not all – here you’ll also find a wide range of unforgettable gift ideas for every occasion and for everyone you care about.
Incendio Magic Wand (incendiomagicwand.com) (incendiomagicwand.com) has 577 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
Showing 15 reviews with 2 stars · Clear filters
I’m still waiting for what I ordered and said it out for delivery October 29 and now it’s November 4th
By Spencer H.
Response from Incendio Magic Wand (incendiomagicwand.com)· Nov 5, 2025
Dear Spencer, During high-demand seasons like Halloween and Christmas, shipping times may be affected. Please contact us at [email protected] for more information. Best regards, IncendioMagicWand support team
So frustrated. I ordered an Extra Large (XL) costume and the size is more of a Medium (M) - I can’t even get it over my shoulders it’s so small…can’t wear it…worthless to me. Also, the shipment arrived 3 days past the close of the shipping window.
By Michael H.
Response from Incendio Magic Wand (incendiomagicwand.com)· Nov 25, 2025
Hello Michael, Please contact us at [email protected], we will be happy to help! Best regards
The wand looks nice but it only successfully shot fire twice before that function broke.
By George
For $107 I think it’s pretty much garbage
By Eric L.
Response from Incendio Magic Wand (incendiomagicwand.com)· Oct 9, 2025
Hi Eric, We're truly sorry to hear that you're disappointed with your order. This is not the experience we want for our customers, especially when you've placed your trust in us. We’d appreciate the opportunity to make things right. Please reach out to our support team at [your support email or contact form link] with your order number so we can look into this further and find a solution for you. Your feedback is important to us, and we’re committed to improving both our products and service. Best regards,
My order didn’t arrive
By Simone P.
Response from Incendio Magic Wand (incendiomagicwand.com)· Aug 20, 2025
Hello! Your order was delivered Jul 29, 2025 12:33 pm.
Item was extremely overpriced for the quality and size. Should sell for no more than 25.00 not nearly 50.00. Then the ridiculous emails start, with click bait labels like”we are suing you” “your order has been flagged” when there is no active order. Definitely not quality or worth the nonstop spam messages.
By K D.
Unable to track my package and it says the tracking number is non-existent.
By Karlee D.
Response from Incendio Magic Wand (incendiomagicwand.com)· May 31, 2024
Dear Karlee Detweiler, Thank you for your review, and we apologize for any inconvenience caused. We have checked your tracking number on our website, and it is indeed working. Unfortunately, we cannot publish the tracking link as it includes personal information, such as your address, which we are committed to protecting. If you have any further questions or need assistance, please contact our customer support team, and we will be happy to help.
