Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
27 reviews
iNAP Sleep TherapySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Discover a mask-free, FDA cleared CPAP replacement, ideal for both new and existing Obstructive Sleep Apnea patients of all severities. Our compact, battery-powered solution offers whisper-quiet and comfortable nights, requiring no lifestyle adjustments. Embrace each morning refreshed and energized, thanks to a cutting-edge alternative that makes traditional CPAP masks a thing of the past. Wake up to a world of invigorated and uninterrupted sleep, every day.
iNAP Sleep Therapy (inapsleep.online) has 27 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 4 reviews with 1 star · Clear filters
Difficulty in getting a seal to make it work. When it finally does work, the air puffs up my cheeks and wakes me up. I gave up on using it and just now waiting for 3 months so I can return it. I’ll end up paying over $150 for a worthless piece of equipment.
By Miss L.
I really wanted/needed INAP to work but it has a few fatal flaws. - tube is too short to have unit anywhere but in bed with you. - tube out of mouthpiece is straight only and prevents routing tube to any side of head. For a back sleeper this is bad. For a side sleeper that’s fine if you don’t switch positions. For a change position sleeper it is more than inconvenient. - for jaw grinders mouth piece is not up to the task. Not big enough to wear dental appliance and too small to offer up grinding protection. - for folks who are mouth breather sleepers, suction is not strong enough to help train you to sleep closed mouth. A jaw strap is a bit useful but could not get the right combination with the other issues mentioned above to make it work. I have other comments and observations and possible solutions as I am an engineer who solves problems but unless the company works to solve these issues I can’t leave a positive review. Hope is not strong enough to replace missed sleep.
By Benjamin A.
Response from iNAP Sleep Therapy· Nov 10, 2023
Hello Benjamin. Thanks for your valuable feedback as a user. This request for rating was actually not for the device design itself but for the service you received from my colleagues (communication, purchase process, onboarding). Was is a one star experience?
This device has never worked for me as advertised. When I called to request a return for refund I was asked to modify the mouthpiece and try it again. It still didn't work, but enough time had passed that a refund was no longer an option. It was a complete waste of money and time, and I cannot recommend it at all, to anyone.
By nut
Response from iNAP Sleep Therapy· Nov 7, 2023
Hello Keith and thank you for sharing your experience. Do you know that since you tried iNAP two years ago, we received clearance from the FDA to allow remote titration of the pressure setting. This will allow many patient to adhere to the treatment, when they were not successful with the initial setting. Would you like to try a new pressure setting? Please contact us at [email protected]
The website itself is down ! how can I rate this if its not even working?
By Glenn S.
Response from iNAP Sleep Therapy· Oct 30, 2023
Our sincerest apologies for any inconvenience caused by our website being down. Unfortunately, we were victims of hackers & the issue has since been resolved. I would love the opportunity to assist you with any additional needs you may have. Feel free to email me directly at [email protected]. Thank you for your feedback! But do you feel that the support you received from our team is worth a one star rating? let us know, we're really trying to go above and beyond to help our patients. Thank you.
