Very good service
Very good service
By Aliahmed K.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
141 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Easily send & receive emails for your custom domains. Point your MX records to us and mail to [email protected] lands in the inbox you already use. Generous free-tier. Rock-solid infrastructure. World-class support. Trusted by thousands to route millions of emails a day. Setup takes minutes.
ImprovMX (improvmx.com) has 141 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
141 approved reviews, newest moderated first
Very good service
By Aliahmed K.
I keep getting soft bounces from gmail because it doesn't like the improvmx domain. I have tried contacting them through their non-existent chat function. I tried emailing them. There is no way to contact them via phone. I would not recommend this company.
By Stephen K.
Response from ImprovMX· Mar 4, 2024
We're sorry to hear about the soft bounces you experienced with Gmail. We want to clarify that Gmail's filters flagged the messages due to concerns with the sender's domain reputation, not with ImprovMX. Our unique retry mechanism automatically sends emails multiple times from different mail servers and IP addresses. Despite the sender's domain issues, this resulted in most of the emails being successfully delivered. We acknowledge that our weekend support is slower to respond due to thinner weekend crew. We're aware of this issue and are working on taking actions to plug this gap. We've already reached out to you with more details and are happy to work with you further. Please feel free to get back to us with any questions.
Más allá del error que se cometió de cobrarme dos veces, se solucionó rápidamente.
By Mauricio S.
Works well, good how to videos and a good price.
By customerBorkowicz
Simple setup - effective product!
By Jeff B.
Simple service, well executed. Love it!
By Matt K.
When GoDaddy removed their free email forwarding service and tried to get me to pay for MS 365 service when all I needed was forwarding I looked for an alternative and found it in ImprovMX. In just a few minutes, I was able to get my email back up and running across multiple accounts and sites.
By Tony M.
Very easy to use and great price!
By Ein R.