Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
14 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Import Image Racing has the newest and top performing import performance and racing parts for Subaru, Nissan, Mitsubishi and more. Discount aftermarket parts.
Import Image Racing (importimageracing.com) has 14 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
14 approved reviews, newest moderated first
Love being harassed and threatened by people advertising a business. Derek thinks he is better than everyone, and made a fool out of himself. Terrible attitude and bad business. Take your business anywhere but this company.
By 541 R.
If I could do zero stars I would! Worst customer service EVER! Bought a part for my son for Christmas and he totaled his car. Emailed customer service for refund and they told me they don’t usually refund for these parts but to send a picture of the item in order to get a refund. Sent them several pictures of the item unwrapped and in its original packaging and let them know my credit card was compromised (which happened MINUTES AFTER I ORDERED FROM THIS COMPANY MIND YOU) and that a refund wouldn’t be possible to my original form of payment. They said they would speak to their manager about refunding another way and would let me know. A few days pass and nothing….so I email them and get a response saying sorry, manager said we can’t refund. After they told me all I had to do was send proof that it had not been used which I did. Worst experience ever!!!
By AG
I ordered wheels and some center caps from them and they shipped quickly with reasonable pricing. In my experience this was one of the only car parts websites that showed accurate counts of what was in stock and on hand, ready to ship. Everywhere else I tried ordering from ended up being backordered.
By Richard
worst customer service ever bought a ap mount and did not fit right so i want to return it but no can't return because i install it but how could i know if it fit or not until i install it and that the they said oh is you car. i have pictures and videos to poof is not the car is the mount .so don't buy again think from this company can't return defective item sound like something illegal is going on
By Willie Z.
I ordered an infotainment head unit for my 2016 WRX cuz the one I have has a cracked screen. I installed the new head unit just to find out the touch screen doesn’t even turn on. I put my old head unit back in to see if it might be a blown fuse but it turned on no problem. So pissed cuz this item can’t be returned and I am now out $300 on a defective item. So pissed
By Adrian
Three orders, three great products, and better pricing equals excellent value. A great alternative to Subispeed. Better pricing and top notch products. Even better customer service.
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