Order placed on August 15 for an…
Order placed on August 15 for an airline crate for a Police K9 that needs to be shipped with us to Hawaii in mid-September still has not shipped 19 days later. But the financing company used, called Katapult, has been taking payments every week from our account for it. Getting ready to file charges against the company for not meeting the expectation of shipping within three business days & not following through on sales. Both companies say they have no indication of an order being placed, but somehow I keep getting Shop text alerts saying the order number ***** has been received and shipped. Yet there is no tracking available. And I can’t get through to the company.
By William