iMovRReviews of imovr.com

I purchased a 6x3 EcoLast Hybrid Chair Mat by WellnessMats. The mat is of good quality and feels great when standing, but when sitting and using my chair, the chair will not glide easily without me first having to get out of the chair, then move it. When sitting, my chair feels like it's stuck in mud. FWIW, I have a high-end Herman Miller Aeron chair, and I have even replaced the casters to help with this issue. I also purchased (from another source) a 36x55 tempered glass chair mat to place over the hybrid mat for easier chair gliding/moving, but the beveled edges of the hybrid mat made it difficult to use - The glass hangs over the edge. In retrospect, I should have purchased a smaller portable standing mat that I could just pick up and move out of the way when I want to sit.

#1: It took a long time to receive our keyboard holders - nearly a month without any status updates on the website. #2: It took two calls to the company to find out when the item would ship after nearly a month. #3: Keyboard trays and lift mechanisms are good. #4: Mouse holder is very cheaply made. Plastic parts for raising and lifting mouse holder and mouse holder is plastic. The mouse holder will not stay in the locked position. For the price, all of this equipment should have been exceptionally built. Not cheap plastic. The lift for the tray is good quality.

I called this morning, 8/26/24, PayPal because we received the bill for the mat I ordered but I did not receive the mat yet. PayPal said they would check things out. Thankfully I just received on my front porch my new mat this afternoon. Thank you! I so wanted this mat and I finally got it! Patricia Mason

IMovR I checked the the shipment status and you shipped the order the day it was supposed to be delivered. Not really good for our project timeline!

We had to return our white cords in exchange for black cords, since we ordered 10 black cords and received 10 white which is not ideal. Also, the items did not all look brand-new. Customer service was good, however.

I would give it 5 out of 5 except the memory function on the control unit has never worked and customer service never replied to my support inquiry.

The product is beautiful and well made. I purchased a Lander desk that shipped in 3 parts over a number of weeks. I did not mind the delay or fragmented shipping. What I had not realised was that this had implications. Be aware that iMovR expects you to report any damage to a desk within 24 hours of delivery. It is in the fine print. The 100 day satisfaction guarantee and lifetime warranty are nonsense. In my situation, I had very slight damage to one edge of the desk surface. I only realised this chipping after I had assembled the desk, which took me a week to get to. I then attempted to call IMOVR multiple times, to no avail. They do not pick up their telephones, ever. After multiple attempts at contact, I took the time to compose an email, send photos, and relevant details. iMOVR took a week to respond. I was expecting a quick resolution, given that all I have to complain about is some minor chipping. I do not even want to return the item, but I think given how expensive this purchase is for most people, one would expect a minor concession for an imperfect product. Instead, iMOVR chose to dig in their heels, and refused any concession above $100 citing their fine print. The message I heard was "your fault, tough luck". Something about iMOVR's response irritates me greatly. I had a similar problem years ago, but the company I purchased from was so gracious, and sent me a touch up kit, and a small rebate. It was tiny, maybe comparable to that $100 IMOVR offered but the customer service was stellar. However, with IMOVR there was so much emphasis on placing blame squarely on the customer's shoulders. The way they treat their customers is so adversarial. I might be less annoyed if this item was inexpensive. It took me ages to save enough to purchase this item. I find myself more annoyed with the customer service "gotcha attitude" than the damage itself.

Brought the lander DIY desk leg because it says it's made in the USA. It's about twice as much compare to product from overseas, but yeah made in the USA, so why not. Received the desk leg and it's LINAK. It's designed in Denmark, it doesn't say where it was made, and the switch was made in Cambodia. WHERE IS MY MADE IN THE USA DESK LEG?