mfishReviews of imfish.com

I have been buying mfish products for the past year with great results. Unfortunately, my last purchase came out to be defective which happens but support was quick to assess the situation and provided a quick refund.

Love my imfish charger and accessories! Great craftsmanship and such a awesome look!

I would not recommend this company to anybody. The product is NO good goes bad in less than 6 months and they do not stand behind the crappy product they are pushing. Do NOT waste your money.

Simply asked them to reship a product I paid for and they refused. Some odd reason the post office returned 1 of 2 packages back to send. The other delivered fine. I brought it to their attention it was never delivered, then they marked it as delivered.They said it was nothing they could do, hope you got insurance. Terrible customer service

I got two changing cables from them in September of 2025, one I bought and the other I got as a free gift. by December the one I had originally purchased stopped working, I attempted to contact them and they were very nice and understanding and tried to offer and send me a new one if I gave proof of the cable not working but their way of trying to verify was very complicated and not worth it tbh I have the other free one so it didn't really feel worth it even if the free one wasn't as long as the other one and wasn't the same color I didn't want to go through the hassle but now here we are almost a year since I got them only just two weeks out the second one has also kicked the bucket, I wan't this product to work I really liked them, the cord itself is very nice and sturdy it doesn't bend and get the wires ruined as other do but for some reason it just stops charging im not really sure why their is seemingly nothing wrong with it, its not bend funny it just kinda stopped working at first it was just spotty and now has fully just stopped working and it happened to both I received.

I have had lots of great products from this company over the years, from power banks to cables and even some of their larger products like the erhino and the power bars. Almost all of my experiences have been great, I had one issue recently where I had a cable fail on arrival. I initially reached out to them with my Amazon order number and was denied immediately, however my case was automatically bumped up to a higher level and I got a very gracious response from that individual and they made it right. They also said going forward they have changed how they handle Amazon order issues to better serve their customers, and I truly appreciate the fact that even though there was a misunderstanding right away, they eventually figured it out and did right by the customer. I would say that mistakes can happen, even from a company that normally hits home runs, but they definitely came through and took care of me in the end and that's what counts in today's day and age.

Mfish has the absolute WORST customer service. I was a repeat customer until I had an issue with one of the cables. I reached out to their customer support for assistance, and they basically implied it was my fault that their hinged adapter was lost. No, Mfish, it's YOUR fault because of the poorly designed hinged adapters that are not permanently affixed to the cable. They claimed they don't have replacement parts, which I find hard to believe when they deal so largely in parts that are NOT permanently affixed. Their customer service is a complete joke. I will NEVER advise anyone to patronize this business again. Customer service is everything. If I could give them less than one star, I would.

Customer service is non existent. Never received my order. If you like disputing chargers with your credit card company, by all means do business with mfish…………..BEWARE