Image ToursReviews of imagetours.com

We had a wonderful first-trip to Europe. All accommodations and travel activities were carefully planned in advance. Planned meals were in nice locations and we were served excellently.

This was our second trip with Image Tours. Like before, the tour guide was outstanding. He always went above and beyond to make sure everyone's needs were met. The Italy tour pace was brisk but we saw and experienced so much. The food and hotels were fantastic. Take advantage of the optional excursions and you will realize an even greater value.

We did the Heart Of Europe Circle tour in April of 2023. The places we visited were absolutely beautiful. Where it fell apart is we were dropped at the city center and given free time. We had no explanation of what to do or see. The only time we had a local guide was in Austria. The rest of the time our tour guide, Barbara, told us she was not licensed to tour us in the areas. Why no local guide then? Very disappointing. The hotels and meals were great. Out bus driver, Leeka, was outstanding and very thoughtful in every way. All of our stops were at gas stations for bathroom breaks. We were always told to grab food for lunch, snacks, etc. Our only sit down meals were breakfast and dinner. Anything else was grab from the gas station. Our guide couldn’t even tell us for sure if they were pay restrooms and the amount. This was my first trip with Image Tours, and unfortunately will be my last. I’ve been in many bus tours, and this was not up to par.

We took an Image Tours in May 2023 and overall we would not recommend Image Tours. First the good parts: Bus driver was skilled. The tour guide read well from his prepared script and made sure everyone was on the bus. The breakfast buffets were mostly very good. We saw a lot of interesting historical sights. The local tour guides very good. Not so good: Most of the hotels were not centrally located. Mold and mildew in many baths. Dinners mostly marginal. Lots of time wasted with road blocks and detours. Wasted several hours at a small very rustic home cheese and wooden shoe making tourist trap. Restrooms there were awful. That almost made us late for the Anne Frank House. When given time on our own in cities, the schedule didn’t seem to take into account Sundays and local holidays when many places were closed. No recommendations for lunch spots provided. Early on, two fellow travelers got sick and were constantly coughing. The tour guide did nothing. After many days and complaints, all he did was make announcement to wear masks if you aren’t feeling well. The bus seat rotations continued ensuring everyone was exposed. The bus driver became sick. A lot of time is spent on bus and it was hard to relax due to the constant coughing. Image Tours and guide were surprisingly not prepared for this situation. Our travel agent was very disappointed about this. Many times toward the end of the day, the bus would act up jerk when put in gear. The windshield only got washed once – three days before the end of the tour. We had to make a small claim on our travel insurance. Getting reimbursement was not easy. Suggest bypassing Image Tours for a higher quality tour group.

Great experience with Image Tours!! Everything was perfect!!

Image Tours provided a wonder trip for our group as we saw many highlights of Central and Western Europe. Our tour guide, Ger, was very good at his job keeping us on track and having a great depth and breadth of knowledge about every place we visited. What a fantastic way to see many places without the stress and time of figuring it all out on your own. Thank you to the Image Tours team. I will travel with them again!

Our World War II was outstanding. Our guide was very personable and knowledgeable. Our two bus drivers were excellent. The hotels were high quality and the meals were very tasty with one exception. The timing of the tour was very well-paced. The local guides were very informative and interesting. Overall, we were vey pleased with our tour and have recommended it to others.

We just love Image Tours. This is our third tour with them and it never disappoints. Our tour manager and our bus drivers, were very fun and personable. Our tour manager provided great information and history of the areas we were touring. Its a high paced tour, meaning you see lots of sites, but still have lots of free time to explore things that may not be on the itinerary. It’s important to be able to walk quite a bit each day. It’s great to be transported by a beautiful coach bus, to catch your breath in between sites. The hotels were very clean and in safe areas. Many hotels in Europe don’t have air conditioning and that was an issue for many, although fans were always provided, the nights with AC hotels were much preferred. Little things like not having to drag your luggage to the room and back, sounds minor but is very helpful following an active day of touring. We saw other tour buses staying at same hotel and the passengers had to take their own luggage to their rooms. This clogged elevators and delayed everyone getting to their rooms. Our luggage would be delivered by staff shortly after we would arrive at our room. Image tours has been at this for a long time. They do everything top notch and with great efficiency. We highly recommend them.