Illumeo, Inc.Reviews of illumeo.com

The product is good. Large library for good value. The customer service is non-existent. I mean there is absolutely no way to contact them. They charge my card for auto renewal, but my account remained inactive and could not access any course. I tried calling, leaving voicemails, submitting requests for help on their website and multiple emails to their support account and never received a response. I'm disputing the charge on my credit card and going with MyCPE.

They charged me for an auto renewal and I cancelled it and submitted a refund request within the time frame shown on their website. I also followed up with an email the same day, since their site doesn't give a confirmation of the refund request. It's a year later and I'm still out my money. I filed a Better Business Bureau complaint and they did not respond. They do not answer their support phone #. DO NOT USE THIS COMPANY. THEY ARE DISHONEST.

Subscription fee charged was not properly authorized