We commend Jennyfer for her…
We commend Jennyfer for her friendliness and excellent customer service. She is pleasant and helpful at each visit to the restaurant! Gracias, Jennyfer!
By Ronald M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
447 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
IHOP is listed under General Restaurants.
IHOP (ihop.com) has 447 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
447 approved reviews, newest moderated first
We commend Jennyfer for her friendliness and excellent customer service. She is pleasant and helpful at each visit to the restaurant! Gracias, Jennyfer!
By Ronald M.
Amber was a wonderful server. Great attitude and very friendly.
By pink princess miko H.
Amazing service food was on point. My server Nora Jones was very kind.
By Timoteo S.
My eggs were uncooked and I seen the white clear egg whites. I was disgusted because I ate most of it only to notice white clear egg whites were all uncooked.
By Tashamae
We love coming to the Ihop in sand Springs oklahoma. The best manager Daisy and cook has been there a good while now and I hope she stays. Our server was Trina and she did a wonderful job.
By Renee C.
Always fast service and friendly employees!!
By Suzie B.
Julie in IHOP in Morganville NJ was very polite & courteous . She really knows her job. We will definitely be coming back & will ask for Julie!!
By Charles D.
⭐ 1 STAR — VERY DISAPPOINTING, IHOP! I’m extremely disappointed that IHOP has decided to get rid of its gluten-free/gluten-friendly menu options. For a restaurant as large and well-known as IHOP, this feels like a huge step BACKWARDS. People who avoid gluten aren’t asking for some extravagant specialty menu—they simply want to be able to go out with their family and enjoy breakfast without having to worry about whether there’s anything they can safely order. IHOP used to be a place where someone needing gluten-friendly choices could still enjoy pancakes and breakfast with everyone else. Now, instead of expanding options and becoming MORE accommodating, you’ve apparently decided to take those choices away. 🤦🏻♂️ It’s 2026. Restaurants should be offering MORE choices for different dietary needs, not LESS. Unfortunately, if IHOP no longer wants to accommodate customers who need gluten-free options, then those customers—and potentially their entire families—will simply spend their money somewhere that does. Terrible decision, IHOP. 👎🏼 You didn’t just remove menu items—you gave customers a reason to remove IHOP from their list of places to eat.
By Aaron J.