igourmet.comReviews of igourmet.com

Have bought hundreds of dollars worth of food from Igourmet. So disappointed. Ordered some cheese for a pre-christmas party and it never shipped until two days after the chosen delivery date. How do you run a business where you ask a customer when they want their product and don't deliver. One time previously we bought food to be shipped overnight and it showed up two and a half days later. we were told it was fine. It was room temperature. If you can't meet the delivery date at least notify the customer that their order is running late. Also, paying extra for express shipping for perishable items delivered late is BS. If Fed Ex can't deliver on time use Ups.

Two bad experiences. First they required extra money for extra fast due to perishability. It arrived late. They tried to convince me the food was OK even though the ice packs were warm. second time Placed debit charge on their website. Didn't go through. Went trough with Paypal. One week later the bad debit charges are still on my account. Asked them about it. They know its a problem. They don't care. Don't eat food from people who don't care.

Set fire to your money instead. These people including live chat and supervisor at call center lie verbally and in writing. They do not ship fed ex. Website doesn't say UPS only and if you pay for next day air you get UPS super saver which is bad late service. They said my order was canceled and 6 hours later they shipped it. No way to refuse package since they did not intercept it with shipper. If I refuse at the door, I know they will never refund me. Evil liars.