Absolutely terrible
Absolutely terrible! Do not use this site! They took my money and never sent my order I emailed and went on the chat multiple times and never had any response or refund. IT IS A SCAM!
By Megan
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
122 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
I Got Tooned turns your photos into cartoon portraits. Once you place an order with us, our artists get to work on turning you into your desired cartoon. You can choose to receive the digital file, or print it in frames, iPhone cases and so on.Our portraits makes for a perfect gift for people you love.
igottooned.com (igottooned.com) has 122 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
Showing 95 reviews with 1 star · Clear filters
Absolutely terrible! Do not use this site! They took my money and never sent my order I emailed and went on the chat multiple times and never had any response or refund. IT IS A SCAM!
By Megan
I received this email saying “how did we do?” And I haven’t even received my order after nearly a month.
By Charles
I had a bad experience. My drawing didn't look anything like me or my partner. The Digital file wasn't sent to me in the end and I got a refund. But I didn't have my gift for my partner so yeah really disappointed. I had heard good things about this website and I won't be using it ever again, nor be recommending it.
By Darcy Moore A.
Haven't received any contact about arrival or the first drawing. I want my money back but can't even call or email since nobody will answer.
By Shaeleigh O.
I ordered my art work on 14/12. The confirmation email said it would be emailed to me within 2-5 days. Now I am the least likely person ever to complain, I’ve worked in customer facing roles before and I understand the pandemic has screwed a lot of companies over and even prior to the pandemic, stuff happens! Items can’t always be on time. But the absolute LACK of communication was what has annoyed me so much!!!! I emailed on 22/12 to politely ask if they had an estimation of when I would get it as it was a Christmas present. No reply. I received an automated email from the company however asking me to rate them on trust pilot! This prompted me to look at their reviews (should have done this first) and found so many others were in the same position. I emailed again then on 25/12 (would never expect a reply on Christmas Day but this just happened to be when I emailed) and again, no reply! I started to think I’d been scammed and I would never receive it. I emailed again on 1/2 and was honest, I said they ought to be ashamed of themselves for taking peoples money and seemingly delivering no goods or communicating at all. Low and behold, 2 days later my art work came through. I actually can’t fault what I have received, but the experience was far from good.
By Emma C.
I have still not recieved my parcel and it has been at least a month. This is really unacceptable as it was a present for someone. I have tried to get in contact with no reply. Such a scam. Very disappointed.
By unknown
Didn’t get what I paid for
By Louis R.
Ordered over 2 months ago, even though it says it will be ready between 4&8 days, never heard any thing back, everytime I go to contact them I never hear anything back, absolute scam and a waste of time and money- do not order from here!!
By Lucy