IGK HairReviews of igkhair.com

I ordered product from this company and did not receive after a month I contacted them 3 times before they finally refunded me over month later, said the product got lost in the mail. I will never order again from this company.

buyers beware. I placed a one time order but apparently when you place an order your automatically put on auto subscription. I tried to cancel as soon as I saw the un-approved charge from IGK on my account. I immediately sent emails explaining my frustration and that I did not select auto subscription to please cancel this order. Their reply stated THAT EVEN THOUGH THE ORDER WAS UNFULFILLED, due to company policy they could not refund my money and cancel the order. What horrible business standards! The email also stated that I have to wait until I receive the product a view their return center to process a return or exchange.. unbelievable! Such a waste of my time and their companies time...

I purchased a Pretty Expensive Hair Dye Kit from Ulta But it was IGK brand and it was a gift for my 15 year old daughter for Christmas. Well it ruined her hair. Okay things happen. But being I spent a pretty penny on it. I reached out to the brand after seeing online they stand behind there products or so I thought. I was told sorry since you didn't buy from the site igk direct they couldnt help me. Which is mind blowing seems to me like they truly dont stand behind there products because standing behind your brand means whereever it is purchased not website specific. I am very unhappy with this brand. I would have settled for a credit to get something to just fix my daughters hair. Now I have to spend more money to get her hair the way we wanted when I already spent enough originally. Shame on you. Luckily Ulta the company you sell your products at had my back although they didn't have to because this was not an ULTA issue it was a IGK Hair issue. Shout out to ULTA for saving the day but I justwant everyone to know that this brand does not stand behind there products and I reccomend you don't buy from there website because I am sure if I had they would have had some other reason they wouldn't have been able to help me. This brand ruined my daughters hair, First and Foremost I have never seen a kit with bleach and color - for the directions to say mix the bleach and the color together at the same time. RED FLAG #1 But me thinking this is a reputable brand that they know what they are doing it must be how there formula works - WRONG It completely Ruined my daughters hair. So not only was I overcharged for IGKhair product but now I have to go spend more money to fix it. when they offer a money back guarantee on there products. Just wanted everyone to be aware do not use this brand!!!!

Do not order from their website, it's a scam. I was so excited to try their brand as they had sent me an awesome coupon, only for them to cancel my orders a week after I placed them with no communication as to why. I reached out and after another three days, they finally replied and said the order was canceled because it was out of stock, and yet that product is still listed for sale now two weeks later. They refused to reinstate the coupon so I could use it on something else and only gave me a partial refund for my order. Despite the order never being sent!

I never received my products. Ordered on 11/28 and were supposedly shipped to be delivered 12/2, it’s not 12/12 and I HAVE NOT received any package. I contacted IGK telling them to refund my money and have not responded. Would NOT recommend

I have made numerous complaints about products missing from my order and NEVER hear back from this company!!! Some products are pretty good but not worth the aggrevation if I don't receive what I order and get NO reply from the company! Shame!! I work too hard for my money!!

I ordered from this company two years ago. I have curly hair that frizzes and I wanted to try the Cash In serum, so I ordered a 5-pack to get the volume discount. I liked the smell and added it to my hair-misting water, so the order lasted about a year. I ordered one more time and then found another product I like better so I decided not to reorder. Well, 3 months later, I received an automatic shipment. I went online to cancel a subscription that I didn't remember initiating. The site said I had no active subscriptions, so I left it alone. Well, I've now been receiving auto shipments every 3 months for the last year. I've contacted the company repeatedly using the only means available: The web-based messaging form. Nobody has ever responded. My account still shows ZERO subscriptions yet I'm being billed every 3 months. What a rip-off! Update: Shortly after I posted this review, the company contacted me and canceled the subscription. Apparently they respond quickly to negative publicity but not to polite requests. I've added one star to my original rating.

I purchased expensive good behavior shampoo and intense smoothing mask hoping to calm the frizz I have. I am a white woman in my 60's and as I age, my hair has become very frizzy. This shampoo and mask did not begin to calm the frizz. It did nothing to help.