Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
681 reviews
IDShieldSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 573 reviews with 5 stars · Clear filters
I love getting my monthly email advising me as to any issues I might have. Thanks.
By Susan
Response from IDShield· Apr 21, 2023
Susan, thank you for the review. We are proud to help our members protect what matters most with the best identity theft protection available. Thanks for choosing IDShield.
My personal information was compromised from a company that I came across that advertised them-selves as an legitimate company. Long story short, I reached out with the emergency access button on my IDShied app and got in contact with a private investigator. They walked me through everything I needed to do along with themselves to get things back to normal in a timely-peaceful manor!
By Shelton Y.
Response from IDShield· Apr 21, 2023
Shelton, thank you for the five-star review. We are delighted to hear our team provided you with excellent service. When you need help, IDShield is here. Thanks for being a valued member.
My identity was compromised through the theft, transposing the last two numbers of my social security number and becoming me. So she proceeded to make purchases everywhere, all the name brands, to the tune of $26,000 with now 17 pages of derogatory credit issues against my perfect 720 score. I was so distort that I actually forgot that I had The IdShield Benefit, it is just that big of invasion of your privacy, and course your financial future. I immediately contacted my Idshield , Private Investigators, who within seconds, with his calming voice, assured me not to worry, that he had my BACK.. I started to calm down even more, as he told me, every step of what I should do and what he was going to do to restore my credit, back to it's before theft status. When in hours, he had done exactly, what he professionally knew to do, and I was back to my peace of mind, and could continue on with my life without the distraction.
By Barbara O.
Response from IDShield· Apr 21, 2023
Barbara, thank you for the review. We are happy to hear our team provided you with excellent service and peace of mind while navigating a difficult situation. Thanks for being a valued member.
The best identity protection on the market. Thanks IDShield!
By Angel
Response from IDShield· Apr 21, 2023
Angel, thank you for the glowing review. We couldn't agree with you more. We are proud to help our members protect what matters most with the best identity theft protection available. Thanks for choosing IDShield.
I will never cancel this protection! EVER!! I had 2 things show up on my report, got an alert, said I opened 2 new accounts! Not me! Called the IDSHIELD investigator, they researched & discovered someone had ALL my info. I was even buying a new house! NOT!!! They reassured me & went to work! Got it all sorted out and stopped! Good credit restored & life still in tact! If you’re looking at IDShield protection, get it! It works! Peace of mind!
By Leslie U.
Response from IDShield· Apr 21, 2023
Leslie, thank you for the glowing review. We are proud to help our members protect what matters most with the best identity theft protection available. Thank you for being a valued member.
IDShield has saved me countless times. They watch everything that counts. I've gotten notices about problem issues that needed attention with my email account, my social media, even my home address. And naturally, several times regarding things that appeared on my credit report. Very powerful protection at a great cost.
By Rick A.
Response from IDShield· Apr 21, 2023
Rick, thank you for the five-star review. We couldn't agree with you more. We are proud to help our members protect what matters most with the best identity theft protection available. Thank you for choosing IDShield.
My husband and I had our personal information compromised through a breach of the SC Dept of Revenue. As a result, there were fraudulent tax returns filed in each of our names. I immediately called IDShield and was advised how to proceed with the IRS. There have been no consequences to us as a result. And currently an investigator is working on two fraudulent credit cards established in my husband's name. We became aware of them because of the alert sent to us by IDShield as soon as the accounts were opened.
By Elsie S.
Response from IDShield· May 11, 2023
Elsie, thank you for the review. We believe everyone has a right to live life online without worry. While the internet has no shortage of threats, IDShield helps people rest easy with our credit and identity monitoring services, as well as reputation restoration if fraud does occur. Thanks for choosing IDShield.
Having been a victim of identity theft in the early 2000s, I know the importance of being proactive and having a team of professionals on standby to answer your questions and make you whole again if necessary. With the onset of the Coronavirus I have been getting frequent alerts from my IDShield monitoring and have been able to call into my licensed private investigators. Boy-oh-boy, WHAT A DIFFERENCE that makes! With identity theft being the humongous threat that it has been for the past 18 years now, it makes too much sense to put yourself in a place of proactivity and protection. Don't wait until the worst happens, because trust me, it can be devastating! Thank you IDShield!
By Tamika M.
Response from IDShield· May 11, 2023
Tamika, thank you for the glowing review. We believe everyone has a right to live life online without worry. While the internet has no shortage of threats, IDShield helps people rest easy with our credit and identity monitoring services, as well as reputation restoration if fraud does occur. Thanks for being a valued member.
