Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
681 reviews
IDShieldSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 573 reviews with 5 stars · Clear filters
Excellent representative. She was very knowledgeable, patient, understood my issue, and helped me with the next steps, I needed to take.
By customerRon C.
Response from IDShield· May 8, 2026
Ron, thanks for the kind words. It's wonderful to know that our team was able to provide you with the assistance you needed. Thanks for choosing us.
My questions were answered promptly and professionally, and the person made me feel welcomed.
By SP
Response from IDShield· Apr 16, 2026
Thank you for your kind words. We're delighted to hear you feel confident in our team’s service, and we look forward to assisting you whenever needed. Thanks for choosing us.
The individual I spoke with was so helpful!! Answered all questions professionally and with compassion!!
By customer
Response from IDShield· Apr 16, 2026
Thanks for the review. We’re so happy to hear you were satisfied with our services, and we appreciate you taking the time to share your feedback.
Customer service was great ! Nick guided me through application process! I’m not a tech expert and he was patient with me ! Much appreciated!
By Deborah
Response from IDShield· Apr 13, 2026
Deborah, thanks for the kind words. We are thrilled that our team could help provide the assistance you needed. Thanks for choosing us!
Very informative
By customer
Response from IDShield· Apr 10, 2026
Thank you for your kind words. We're delighted to hear you feel confident in our team’s service, and we look forward to assisting you whenever needed. Thanks for being a valued member.
Customer service and staff
By customer
Response from IDShield· Apr 10, 2026
Thanks for the kind words. We strive to provide excellent customer service and are glad to hear that our team met your expectations. Thanks for choosing us.
Knowledgeable. Trustworthy. Helpful and kind. So appreciate ID Shield and Legal Shield.
By customer
Response from IDShield· Apr 10, 2026
Thank you for your thoughtful words. We’re here to support you whenever you need assistance. Thanks for being a valued member.
Todas mis preguntas fueron resueltas ! Gracias!!!
By Alicia
Response from IDShield· Apr 1, 2026
Alicia, Gracias por sus amables palabras. Nos alegra mucho saber que se siente confiado en el servicio de nuestro equipo, y esperamos poder asistirle siempre que lo necesite. Gracias por elegirnos.
