Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
681 reviews
IDShieldSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 573 reviews with 5 stars · Clear filters
My calls are always answered very quickly and my issues resolved timely. I appreciate the time that is taken to resolve my issue especially when it is usually a sensitive situation.
By Kristen
Response from IDShield· May 24, 2023
Kristin, thank you for the glowing review. We are happy to hear our team is providing you with excellent service. Your privacy is your business. Protecting it is ours. Thank you for being a valued member.
Very efficient
By customer
Response from IDShield· May 22, 2023
Thank you for the five-star review. We are proud to proactively defend your private data and online reputation with full-service monitoring, as well as restoration for when cyber threats become a reality. Thanks for choosing IDShield.
IDShield lets me know what my credit score is and if there is a problem they let know,Thank you so much.
By customer
Response from IDShield· May 16, 2023
Thank you for the review. You are correct; IDShield helps you gain peace of mind knowing you and your family’s finances, credit, and identities are being looked out for 24/7 with our full coverage, protection, and restoration plans. Thanks for being a valued member.
The information shared allowed me to feel comfortable with an approach to take after my 7 year fraud alert because of identity theft expired.
By customer Joe K.
Response from IDShield· May 16, 2023
Thank you for the review. We are happy to hear our team is providing you with excellent service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual activity so you can take action the moment it happens. Thanks for being a valued member.
Extremely knowledgeable. Able to quickly resolve my issue. Provided feedback and follow-up.
By customer
Response from IDShield· May 9, 2023
Thank you for the positive review of your experience. We are proud to proactively defend your private data and online reputation with full-service monitoring, as well as restoration for when cyber threats become a reality. Thank you for being a valued member and for choosing IDShield.
The person I spoke with was very thorough and explained everything to me clearly.
By Lisa
Response from IDShield· May 8, 2023
Lisa, thank you for your five-star review. We are happy to hear our team is providing you with excellent service. We are proud to proactively defend your private data and online reputation with full-service monitoring, as well as restoration for when cyber threats become a reality. Thank you for being a valued member.
To resolve my ID issues, they kept going until I was satisfied.
By M. B.
Response from IDShield· Apr 24, 2023
Thank you for the five-star review. We believe privacy management is a universal right; we make it accessible. IDShield not only alerts members to potential theft and fraud but offers award-winning resolution services to restore online reputations when needed. Thanks for being a valued member.
someone always knows the answer to things like DOCUsign etc.
By Bob S.
Response from IDShield· Apr 20, 2023
Bob, thanks for the five-star review. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual activity so you can take action the moment it happens. Thank you for being a valued member.
