Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
681 reviews
IDShieldSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 573 reviews with 5 stars · Clear filters
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By Germany & P.
Response from IDShield· Jul 19, 2023
Thanks for the five-star review. We are proud to help our members protect what matters most with the best identity theft protection available. Thanks for choosing IDShield.
Always ready to listen and return my phone calls. Great service!
By Mamie P.
Response from IDShield· Jul 19, 2023
Mamie, thank you for the glowing review. We are happy to hear our team is providing you with excellent service. Thank you for being a valued member of IDShield.
The staff's knowledge about the Dark Web. She explained why it happens and how to better protect my identity. Having IDshield protection is better than no protection.
By customer
Response from IDShield· Jul 14, 2023
Thank you for the five-star review. We are happy to hear our team is providing you with excellent service. We are proud to help our members protect what matters most with the best identity theft protection available. Thanks for being a valued member.
Fast response, and nice to know there's someone out there that can spread some light on problems. Darren.
By customer D.
Response from IDShield· Jul 11, 2023
Darren, thank you for the glowing review. We couldn't agree with you more. Every year, millions of people become victims of identity theft. When cybercriminals strike, it’s hard to know what to do or where to turn. IDShield proactively defends your private data and online reputation with full-service monitoring, as well as restoration for when cyber threats become a reality. Thanks for being a valued member.
Catching suspicious activity. Customer service is excellent.
By Alise K.
Response from IDShield· Jul 11, 2023
Alise, we appreciate the 5-star review. We are happy to hear our team is providing you with excellent service. Your privacy is your business. Protecting it is ours. Thank you for being a valued member.
I called to report my truck was stolen and it had personal paperwork in it. The lady that helped me, got fraud alerts on all 3 credit bureaus while we were on the phone.
By Frank B.
Response from IDShield· Jul 11, 2023
Frank, thank you for sharing positive feedback. We are proud to proactively defend your private data and online reputation with full-service monitoring, as well as restoration for when cyber threats become a reality. Thanks for choosing IDShield.
Personnel are always willing to go out of the way to help resolve your issues. They are always respectful and polite. And you always talk to the same person that is handling your case.
By B. D.
Response from IDShield· Jun 7, 2023
Thank you for the five-star review. We are delighted to hear our team is providing you with the excellent service you have come to expect. IDShield helps you gain peace of mind knowing you and your family’s finances, credit, and identities are being looked out for 24/7 with our full coverage, protection, and restoration plans. Thanks for being a valued member.
The service is spectacular!!! Share your services with families and friends!!
By customer
Response from IDShield· Jun 5, 2023
Thank you for the glowing review. We couldn't agree with you more. We are proud to proactively defend your private data and online reputation with full-service monitoring, as well as restoration for when cyber threats become a reality. Thanks for choosing IDShield.
