Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
681 reviews
IDShieldSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 573 reviews with 5 stars · Clear filters
You email me and stay in contact with me keeping me up to date.
By Priscilla
Response from IDShield· Sep 13, 2023
Priscilla, thank you for the five-star review. We are proud to proactively defend your private data and online reputation with full-service monitoring, as well as restoration for when cyber threats become a reality. Thanks for being a valued member and for sharing your experience with us.
I wish I had gotten the young lady’s name. She was wonderfull. She is an assent to your company.
By customerjoan W.
Response from IDShield· Sep 7, 2023
Thank you for the five-star review. We are happy to hear our team is providing you with excellent service. Thank you for choosing IDShield. We value your membership.
Great monitoring and catching issues.
By Debby K.
Response from IDShield· Sep 5, 2023
Debby, thank you for the five-star review. We are happy to hear that you are enjoying your IDShield Membership. Your privacy is your business. Protecting it is ours. Thanks for sharing your experience with us.
Care n knowledgeable
By customer
Response from IDShield· Aug 31, 2023
Thank you for the five-star review. Your privacy is your business. Protecting it is ours. Thanks for being a valued member and for sharing your experience with us.
Person listened to my conserns and gave expert opinion on how to protect our credit and personal information after we were involved in a security breach with a company.
By Patricia
Response from IDShield· Aug 31, 2023
Patricia, thank you for the five-star review. IDShield helps you gain peace of mind knowing you and your family’s finances, credit, and identities are being looked out for 24/7 with our full coverage, protection, and restoration plans. Thank you for choosing IDShield and for sharing your experience with us.
I have had IDShield for over 16 years and they have always been responsive when I had questions and concerns. I trust them and their ability to protect my identity information.
By Howard C.
Response from IDShield· Aug 31, 2023
Howard, thank you for the glowing review. We are happy to hear our team is providing you with excellent service. We are proud to proactively defend your private data and online reputation with full-service monitoring, as well as restoration for when cyber threats become a reality. Thank you for being a valued member for over 16 years.
They helped me when I was so UPSET AND made me feel that they would take GREAT care of my situation. Jennifer and Rhonda were so helpful and KIND! I will for certain tell others how honest, helpful and caring I was treated. Thank You All So Much!!! Dayna Dickman
By Dayna Dickman C.
Response from IDShield· Aug 30, 2023
Dayna, thank you for the glowing review. We are delighted to hear our team is providing you with excellent service. When you need help with protecting your identity and online reputation, IDShield is here. Thanks for being a valued member and for sharing your experience with us.
The employees that I had the pleasure to talk to during the times I have called were helpful and patient. They were understanding. They took the time to walk me through everything and answered all my questions regardless of how silly they may have been. I feel more confident about my family and their safety. I know we are protected and IDShield is only a call away. I would recommend their services to everyone! They really do make a difference
By Keighley
Response from IDShield· Aug 30, 2023
Thank you for the glowing review. We are happy to hear our team is providing you with excellent service. We are proud to proactively defend your private data and online reputation with full-service monitoring, as well as restoration for when cyber threats become a reality. Thanks for being a valued member.
