Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
681 reviews
IDShieldSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 573 reviews with 5 stars · Clear filters
It was great to speak with a real person and to have my issue corrected so quickly and easily.
By Babs
Response from IDShield· Jan 25, 2024
Babs, thanks for the five-star review. We are happy to hear our team could provide you with the support you needed quickly. Thanks for being a valued member. We appreciate you taking the time to share your experience with us.
Ryan Isabel was the investigator for my case. He listened well, was informative and responded promptly to my concerns.
By customer, Jo Ann R.
Response from IDShield· Jan 25, 2024
Thank you for the five-star review. We are happy to hear about your positive experience. Thank you for choosing IDShield, we want you to know that we value your membership.
It was a great experience. The young man stayed on the phone to assist me step-by-step in order to complete the procedures necessary to resolve the problem. He even set up a three-way call between he and I and the business in question. I am very pleased with the result. He was absolutely wonderful!
By Ms. B.
Response from IDShield· Jan 24, 2024
Ms. Brown, we appreciate the wonderful review of your experience. Thank you for choosing IDShield, we want you to know that we value your membership.
The agent took the time to hear my concerns and gave e helpful tips to prevent ID theft.
By Caryfrappier
Response from IDShield· Jan 24, 2024
Thank you for the five-star review. We love hearing from our valued members. IDShield helps you gain peace of mind knowing you and your family’s finances, credit, and identities are being looked out for 24/7 with our full coverage, protection, and restoration plans. Thanks for sharing your experience with us.
Every time I interact with ID Shield , I am given accurate and up to date information on my accounts in a very professional manner and when needed solid advice about my information that is being protected by ID Shield.
By Karen B.
Response from IDShield· Jan 24, 2024
Karen, thank you for the 5-star review. IDShield provides tools to monitor your online presence and alert you of any unusual activity so you can take action the moment it happens. Thanks for being a valued member and for taking the time to share your experience with us.
Agent was patient, professional, personable, friendly, and helpful. He also offered other recommendations to protect my personal info and prevent identity theft.
By Aurora R.
Response from IDShield· Jan 23, 2024
Aurora, thank you for the five-star review. We are happy to hear about your positive experience. Thank you for choosing IDShield, we want you to know that we value your membership.
The consultant knew immediately the cause of the alert I received. His explanation was clear and he was able to put my concerns to rest. I appreciate that he was highly knowledgeable and confident.
By CB
Response from IDShield· Jan 23, 2024
Thank you for the five-star review. We love hearing from our valued members. IDShield helps you gain peace of mind knowing you and your family’s finances, credit, and identities are being looked out for 24/7 with our full coverage, protection, and restoration plans. Thanks for sharing your experience with us.
My IDShield representative was so thorough, conscientious, and caring. I found her extremely informative and helpful with suggestions.
By Larry T.
Response from IDShield· Jan 23, 2024
Larry, thank you for the five-star review. We are happy to hear about your positive experience. We are proud to help our members protect what matters most with the best identity theft protection available. Thanks for being a valued member.
