Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
681 reviews
IDShieldSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 573 reviews with 5 stars · Clear filters
All my questions were answered.
By customer
Response from IDShield· Feb 15, 2024
Thank you for the five-star review. We are happy to hear that you got all of your questions answered. Thanks for choosing IDShield. We value your membership.
The agent was very knowledgeable, experienced, professional, courteous and helpful.
By Richard C.
Response from IDShield· Feb 13, 2024
Richard, thank you for the 5-star review. We love hearing from our valued members. We are happy to hear that our team is providing you with excellent service. Thanks for choosing IDShield.
Good service
By Rodolfodiacosta
Response from IDShield· Feb 12, 2024
Thanks for the review. We love hearing from our valued members. We are happy to hear that our team is providing you with excellent service. Thanks for choosing IDShield.
It has been very good. I am in the middle of cooking right now.
By Merlene S.
Response from IDShield· Feb 6, 2024
Thanks for the review. Your privacy is your business. Protecting it is ours. Thanks for sharing your experience with us. Thanks for being a valued member.
the associate was helpful,took her time,explained things theorally and was also kind and understanding. Give her a raise!!!
By Katherine J.
Response from IDShield· Feb 6, 2024
Katherine, thanks for the five-star review. We are pleased to hear about your positive experience with our team. Thanks for being a valued member and for sharing your experience with us.
The person, Wendy, was very helpful and seem to take an interest my concerns. In today’s world finding someone who cares is greatly appreciated!
By customer
Response from IDShield· Feb 5, 2024
Thank you for the glowing review. We couldn't agree with you more. We are proud to help our members protect what matters most with the best identity theft protection available. Thanks for being a valued member and for sharing your experience with us.
We have not been getting any of our reports. Just getting the bills. They got me hooked back up on my email. Looking forward to getting my reports again. Have not got any yet.
By Susan V.
Response from IDShield· Feb 5, 2024
Susan, thank you for the review. We appreciate all member feedback. If you have any further issues receiving your reports, our Member Services Team is ready to help. Please contact them at (888)-494-8519, via chat at www.idshield.com between 7-7 CST Monday-Friday, or via our IDShield app. A member of our team will be happy to assist you. Thanks for being a valued member.
I know I am well protected. But since there’s are several apps in the store a picture and exact name would be helpful unless I missed it.
By Consumer
Response from IDShield· Feb 5, 2024
Thank you for the review. We are proud to help our valued members protect what matters most with the best identity theft protection available. Don't forget to download our app, ΙDShield: Protect What Matters. It is available in the Apple & Google Play Store. Thanks for choosing IDShield. Apple: https://apple.co/38KKRfF Google Play: https://bit.ly/3u5ojBs
