Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
681 reviews
IDShieldSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 573 reviews with 5 stars · Clear filters
Quick response to my questions. I am immediately notified if there might be an issue with something being monitored. I do have an issue monthly when it’s time for me to update my social media account. Very confusing.
By customer
Response from IDShield· Mar 26, 2024
Thank you for the positive review. Our team would be happy to assist you with the issue you are having. Please contact Member Services at (888)-494-8519 between 7-7 CST Monday-Friday, thank you.
I was able to get immediate help for my overwhelming problem. I felt more secure after following the instructions given. My anxiety level came back close to normal as I realized that I was being protected from fraud that could have destroyed all my assets.
By Redtop
Response from IDShield· Mar 25, 2024
Thanks for the five-star review. We are happy to hear our team is providing you with excellent service. Thanks for being a valued member of IDShield.
I received the help I needed and it resolved my concerns. Thank you for helping.
By Tony
Response from IDShield· Mar 25, 2024
Tony, thanks for the five-star review. We are happy to hear that our team has been helpful and quickly responded to your needs. Thanks for choosing IDShield. We want you to know that we value your membership.
The representative with whom I spoke was patient, thorough, respectful, and answered my questions in a way that I could understand!
By customer
Response from IDShield· Mar 25, 2024
Thanks for the five-star review. We are happy to hear our team is providing you with excellent service. Thanks for being a valued member of IDShield.
Prompt and courteous service. I also learned things that would avoid future phone calls.
By customer
Response from IDShield· Mar 19, 2024
Thanks for the five-star review. We are proud to help our members protect what matters most with the best identity theft protection available. Thank you for being a valued member of IDShield.
When you are forced into a situation where you are unsure of what exactly to do it is great to have someone on your side who does know what to do. That was my case; I explained the situation and was taken through the steps and phone calls (with someone on the line with you) to get the problem resolved.
By Ben
Response from IDShield· Mar 19, 2024
Ben, thanks for the glowing review. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual activity so you can take action the moment it happens. Thanks for being a valued member and for sharing your experience with us.
Talk with a person and not a machine. Good experience over the phone.
By Tyrone O.
Response from IDShield· Mar 19, 2024
Tyrone, thanks for the five-star review. Your privacy is your business. Protecting it is ours. Thanks for sharing your experience with us. We love hearing from our valued members.
She was very thorough, patient, understanding and knowledgeable.
By KH
Response from IDShield· Mar 19, 2024
Thank you for the five-star review. We are happy to hear our team is providing you with excellent service. Thanks for choosing IDShield. We want you to know that we value your membership.
