Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
681 reviews
IDShieldSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 573 reviews with 5 stars · Clear filters
Always a good experience with ID Shield.
By customer
Response from IDShield· May 20, 2024
Thanks for the five-star review. We love hearing from our valued members. Thanks for choosing IDShield and for sharing your experience with us.
I received a notice from my Discover Credit card company that my social security number had been found on the dark web. I immediately contacted ID shield to fix and out what I needed to do. Immediately, a fraud report was placed for me, and I was informed to get a free credit report.
By Kate
Response from IDShield· May 20, 2024
Kate, thank you for the five-star review. We are proud to help our members protect what matters most with the best identity theft protection available. Thanks for choosing IDShield and for sharing your experience with us.
Very experienced and kind representative
By Amy
Response from IDShield· May 20, 2024
Thanks for the five-star review. IDShield helps you gain peace of mind knowing you and your family’s finances, credit, and identities are being looked out for 24/7 with our full coverage, protection, and restoration plans. Thanks for being a valued member.
Able to talk to somebody when I need them
By Michaelcustomer
Response from IDShield· May 14, 2024
Thank you for the positive feedback. We are happy to hear our team is providing you with good service. Thanks for being a valued member of IDShield.
Good service
By customer lindel C.
Response from IDShield· May 14, 2024
Thanks for the five-star review. We are happy to hear our team is providing you with good service. Thanks for being a valued member of IDShield.
Communicative and was helpful in directing the appropriate steps to be taken after someone had obtained my information.
By customer
Response from IDShield· May 13, 2024
Thank you for the positive review. We are proud to help our members protect what matters most with the best identity theft protection available. Thanks for choosing IDShield.
They listen to a person and they do thier best to help you and to get you to the right person.
By customer
Response from IDShield· May 13, 2024
Thank you for the five-star review. We are happy to hear our team is providing you with excellent service. Thanks for choosing IDShield.
When my wife applied to serve at our local church in Tulsa, OK, they performed a background check on her. It came to light that she had a child molestation charge in North Dakota, flagged under her maiden name. Despite being married for 20 years, we have never visited or resided in North Dakota. Unless the matter was resolved, the church didn't allow her to serve. We reached out to ID shield on the day after. By the end of the week, the issue was resolved, and the Legal Department took it up with the reporting company, Church & State of North Dakota.
By Sean M.
Response from IDShield· May 13, 2024
Sean, thanks for the five-star review. We are happy to hear our team was able to provide you with the support and peace of mind you needed during such a difficult circumstance. Thanks for choosing IDShield. We appreciate you taking time to share your experience with us.
