Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
681 reviews
IDShieldSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 573 reviews with 5 stars · Clear filters
My ID specialist assured me my ID was not stolen and stayed on the phone with me while I spoke to the bank. I'm very happy about our trying to find out what was going on.
By Nanci J. Balter K.
Response from IDShield· Jun 21, 2024
Nanci, thanks for the five-star review. We are delighted to hear our team is providing you with excellent service. Thanks for being a valued member.
The customer service and attention to detail was amazing, Thank you, and I am so happy to have access to amazing products!
By customer
Response from IDShield· Jun 18, 2024
Thank you for the glowing review. We are proud to help our members protect what matters most with the best identity theft protection available. Thank you for choosing IDShield.
Professional and extremely helpful. Thanks, IDShield. Member 16+ yrs.
By W
Response from IDShield· Jun 17, 2024
Thank you for the review. We are happy to hear our team is providing you with excellent service. Thanks for being a valued member for 16+ years. We want you to know that we value your membership.
Professional ,fast and easy
By michael A.
Response from IDShield· Jun 14, 2024
Michael, thank you for the positive review. Your experience is proof of IDShield's powerful protection in action. Thank you for sharing and being a valued member.
Prompt responsiveness. Taking time to review my options.
By Dr. J.
Response from IDShield· Jun 14, 2024
Dr. Joe, thank you for the five-star review. We are happy to hear our team is providing you with excellent service. Thanks for choosing IDShield.
No matter what problem I have they make the problem seem
By customer
Response from IDShield· Jun 14, 2024
Thank you for the positive feedback. We are proud to help our members protect what matters most with the best identity theft protection available. Thank you for choosing IDShield.
Rep was extremely helpful and very patient which helped to calm my anxieties.
By customer
Response from IDShield· Jun 14, 2024
Thanks for the five-star review. We are happy to hear our team is providing you with excellent service. Thanks for being a valued member.
Concise. complete information on protection offered from rival plan (Equifax Credit Watch Gold) vis a vis ID Shield.Your specialist explained the strengths of your coverage over th competitor.
By customerJohn E.
Response from IDShield· Jun 14, 2024
John, thank you for the positive feedback. We are proud to help our members protect what matters most with the best identity theft protection available. Thanks for being a valued member.
